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Before you risk buying a car from BCA go to: www.trustpilot.com/review/www.british-car-auctions.com Copy and paste it into your browser, If this was a review for a hotel, I would rather sleep in a bus shelter. 25 years of having an account, I have bought my last car from them, which has faults, again, inspector been out today and confirmed our diagnosis, wonder how long this will take to unravel. What a shit show they have turned into..

The only people who ever get annoyed at not having a test drive aren't buyers anyway.

I am a platinum card holder for the last 15 years and used to buy approx 150 cars a year from BCA up until this year - I have only bought14 in total and none for the last 3 months - I don't intend buying any more scrap through them. Anything OK goes to Cinch and all us lot are fighting each bidding ridiculous amounts to try and buy stock,. All the Cinch rejects go straight back in the block. I used to get cars described well but not this year - every one of them had major faults (DMF flywheels / turbos / transfer boxes....) . You just cannot deal with them - they reject any claims. Buying without being able to see them in the flesh is far too dangerous when these unscrupulous people have such a ruthless attitude.

I don’t think you’re being strict at all, certainly not on a performance car. I had a similar issue a couple years back. This Audi man arrived looking at an A1 black edition and desperately wanted to test drive it even though he had already offered me £1500 less (by text) than the asking price without even seeing the car. Naturally I told him he needs to pay deposit for a test drive or better still buy the car and if there is anything wrong with it in any way I will refund him on the spot. He kicked off in my showroom and left. He then went on a rant leaving me bad reviews all over the place. You need to be careful with test drives because it tends to really irritate some people particularly if they have travelled a distance. My advice going forward is to qualify them better over the phone. I like to make it clear that we are arranging an appointment for them to view the car with the intention of them buying it based on all the hd images and 8 minute video appraisal. If they hesitate or say something you don’t like then you can make the decision to appoint them or not.