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Hi Lazz, The fact you mentioned our warranty booklets caught my eye... I don’t like to get involved in selling the product and that is certainly taboo on a forum, however your dilemma ‘run it myself or get someone to administer it’ interested me. I have not answered that question for a long time, and I think the answer is simple. If you are mechanically/technically trained, have your own workshop and sell the majority of vehicles locally, run them yourself... you will be wasting your money on administration. You will find most customers will always contact you in the first instance and if you are one of those people that just can’t help but get involved... again, run them yourself. However, if you do not have ‘the knowledge’ and you just sell cars, certainly consider the outsourcing the administration. Also, if you have the knowledge but just don’t want to deal with warranty issues go administered. And finally, if you are selling cars far and wide, unless you have access to a network of garages, administration would be a good choice. With the Lawgistics solution you can mix it up, so run your local cars with our standard booklets and the cars at a distance on the administered booklets. Reference ‘pot’ schemes, we advise you avoid holding large amounts of money in other people’s accounts... most companies can offer you alternative ways of paying for work carried out. The money is safer in your bank! OTHER POINTS TO CONSIDER Choose a warranty administrator that understands your liabilities and can give sound advice in awkward situations. Your warranty will only be as good as your warranty administrator. It would be sad to see a good warranty let down by a poor administration service. Check that the warranty administrator and their warranty booklets comply with the The Consumer Rights Act 2015, The Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013 and the FCA regulations. Make sure they have a 24/7 claims helpline and administration service. If they can only answer your customers' queries 9-5 Monday to Friday, you could find you are administering your own warranties while paying someone else to do it. Your warranty administrator should also have access to technical advice and a good relationship with a reputable network of service and repair garages. Hope this helps.

probably all about kudos and having it on the pitch they will probably smoke it for a week too these guys really are in the wrong business but hey ho

I won’t buy a car unless it has £1500 margin in it minus any prep costs, unless it needs loads of work and I just don’t even bother these days with that sort of stuff. if I clear £1000 minus any vat then I’m over the moon

I consider it fair game (I am a trader and expect to be had over by some buyers) and I will always take the moral high ground. I shall fix his Qashqai at my expense but I will not be able to resist mentioning the loss on the Astra PX (I hate Vauxhall). If it is too expensive, I shall offer to unwind the deal, give him his heap back, fix and resell (at a loss). My belief has and will always be the same - What goes around, comes around and over all, I will win and be appreciated by many future customers for being "one of the good guys."

I cover far more than any warranty company will. I just use A1 to administer it and they are pretty good at telling me whether someone is trying it on or not and great at located garages further afield. Now, this week I have a Qashqai with a timing belt issue (apparently it has jumped?). I have told the customer to contact A1 tomorrow and they will advise me if that is likely, possible or impossible. Either way, I am on the hook as it is only 2 weeks sold and I don't know of any warranty company that would cover that as the belt has not been changed (or there is no evidence of it). It was an interseting conversation yesterday. Customer "garage reckon it will cost about £700 to fix." Me "great, a little but less than changing the turbo on the PX Astra you stuffed me with" Customer "I honestly didn't know" Me "Of course"

You don't get to see as much these days, but listen out for a noisy flywheel or chain at start up. The drivers are pretty decent enough to go through the gears for you. You don't get to see the paperwork, although Manheim usually post details of service history online, and their inspection reports give you a pretty decent idea of what to expect with the car. However, I still like to see the car in person, as sometimes it presents better or worse than in photos. There are deals to be found both at auction, and privately. Just more vehicles at hand at auction, but expect to spend a large part of your day there, and maybe even walk away with nothing. Regarding insurance, we're covered to drive any car, as long as it's up on the MID within 2 weeks of purchase.

+1. If you’ve got a tyre kicker and/or they then try to kick you in the nuts over money they’ll be PAYE.

yes, i can! VGS Warranty, 4 star cover, cars up to 12 years, 120k, costs more for a 4x4 but thats the only limitiation (but then I dont sell fancy stuff, so would imagine a 5 litre bmw would be double too). £500 claim limit per claim, multiple claims permitted during the warranty period. Ive been with them for 7 years and had the same rep for that period too, which helps with grey area claims. I've had a number of 'goodwill gesture' claims paid out too. I think it helps that I put a warranty on all retail cars that I sell - I dont pick and choose which I warrant and then ask them to warrant the potential duffers. I'm sure they are 'up' over the last 7 years but I do get my moneys worth in peace of mind and if its only £35 per car more than self warranting thats only one decent claim a month and I'm up. If you want a bit more info mark, PM me