This is basically the trouble with the modern society isn't it .
90% of people are aggressive from word go when a fault occurs . Lets google the latest pillock that writes online about a subject he doesn't even know about and then spout that clap trap in an aggressive manner because my 70,000 mile £2,000 car has got an EML light on .
1 ;I know my rights , its your fault , you must have known it was faulty , I can reject it , It was there from when i collected it . I want it fixing free . NOW ,
Instead of ring ring
2; Hello my names !!!!! you know the !!!!!! I bought last week its developed an EML light and just thought if I popped in you might look at it for me please .
Your buying a USED car that's been round the world Three times and has multiple people driving it , hundreds of moving parts that DO wear . Its NOT new so respect it and don't expect a new one .
When / If something does go wrong its because cars DO wear out on a variable time span till we throw them away .
Plus its always better to be polite at first and its probably going to get any faults done so much quicker .
This was based on real life last week , Lad buys a Corsa , two weeks later EML comes on , its needed a Lamba probe when we plugged it in , When its in stock I'll ring you I said . OK lad goes thanks . Left him message NEXT day , Hi Parts in , you ok to pop in and we will fit while you wait .
He didn't get the message , didn't open his messages .
Two days later dads on phone threatening to bring it down and leave it here , I told him to listen to his sons messages and wind his neck in .
Son came down , said dad was a horrible aggressive lunatic that never gets anything done because of his attitude .
We fitted his Lamba and he was off happy without getting worked up ., Mum phoned me to apologise about husbands aggressive manner
So billy joe public calm down and be nice , stop reading tripe online and you may well live a long and happy life getting small and large problems that do come to haunt everyone at times fixed in a timely professional manner .
But do also remember we can tell when YOU are not telling us the full whole truth and nothing but the truth .