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If you have the confidence to get back into it from the word go buy taking on a unit then fair play, but maybe get yourself back into it more gentle as a lot has changed. Advertising is a big killer, if you want the best chance of selling metal then Autotrader is the one but it's very expensive to throw 20 cars on. if you can master facebook and advertise on its platforms then do it, it's the future and will bring in customers at the fraction of AT. Consumer rights and finance is a little odd at the min, choose your finance company well, some are acting unfair to dealers and just rejecting cars at the first sign of trouble, others will work with you and care about their dealer relationships. Self admin warranties its the future, dont waste your time with conventional warranty firms. they just take your money and weasel out of everything. I am about to open a 2nd site for subprime customers, similar stock numbers and price bracket as you. In this game you learn all the time, knowledge is priceless

Depends what type of finance firms you want on aboard and your customer base, where abouts in the uk are you out of interest and what price and age of vehicles are you selling. ?

Plod have a quota to gather in. It's much easier pulling guys with trade plates than chasing bank robbers with shotguns

Only if it has a serious fault that was proved by the buyer to have been there at the point of sale. Not just because they suddenly get buyers remorse.

YIPEEEEEEEEEEEEEEE FREE CAR HIRE FOR A WEEK AND NO CHARGE what cars do you have in stock and where are you dont do it,you will be abused

keep a record of your checks even if you dont want to give the customer a copy try and make sure cars have no faults before retailed as something stupid like a non working ciggie lighter for the snowflakes daughters smilipod could cause other issues on return when customer brings a sheet of silly faults also needing attention if not sure give the car a full global scan too to pick up any previous issues never let customers find the fault, find it yourself, even if it means stocking lower numbers of cars,your reputation stands on the last washing machine with wheels on you sold

PLAN OF ACTION 1) Email cf247 stating you have spoken with your legal advisors and have been advised there is no right to reject under the CRA on this matter as 1) The customer has not provided evidence that said fault was present at point of sale 2) A DPF fault would not deem the car of unsatisfactory quality. However, you are still more than happy to inspect/repair vehicle as previously offered. But if cf247 wish to proceed with the proposed rejection, you require written clarification from their legal department as to what section of the CRA they are rejecting the vehicle under. 2) Write to the customer via email or recorded delivery. Once gain offering to inspect the vehicle and act accordingly should you find a fault. I'd also explain that should he wish to proceed with rejecting the vehicle using his statutory rights, The CRA requires him to provide clear evidence that the fault was present at point of purchase. Until he provides this you are not in a position to review this case further. Also mention that you're entitled to charge his 'reasonable costs' for the time he has had the vehicle. You calculate this at 16p per mile, so he would need to return the vehicle to you along with payment of £xxx. Hence why you feel it is better for all parties involved if you could resolve this matter amicably with an inspection and a repair IF required. You are also aware that he is still driving the vehicle daily, should this cause consequential damage, you are NOT legally liable for this. 3)Log the complaint with your local trading standards. they're usually very helpful and will offer their opinion. 4) Register with lawgistics for legal support, i can;t recommend them highly enough! I doubt he will play ball, but you are now well set for a court case that you can't really lose. Knowledge is power john, and as a rule these finance companies and customers know F all!! Good luck.

ae you with lawgistics? if not you need to be, you can charge them for use at 26p a miles (I think), you need a legal team behind you with these cases, are the cars PDI'd before they go out? get the punter to sign there are no faults

I self warranty everything nowadays. Reason being, third party warranties aren't worth the paper they're written on. Have had too many issues with third parties. I used to give 12 months third party on problematic models to wipe my hands of any issues down the line. Trouble is, if the customer has an issue, chances are the warranty company will wiggle there way out of it, saying such and such isn't covered. Then the customer gets back in touch with me and instead of I having to stand over the car for 3 months, it turns into 12 months. Such was the case recently where I sold a car last January 2016 with 12 months premium warranty. I included it as part of the deal (at MY expense) so didn't charge extra to the customer. In November I got a call from them saying the car was down on power. I informed them to contact warranty company, which they did. They left the car with the warranty approved garage who said it was down to a sticking calliper which wasn't covered. Customer calls me up complaining that they had a 12 month warranty with 2.5 months remaining and what good was it if, it wouldn't cover the problem. I told them drop the car around, which they did. I fixed it at my expense, because they made me feel bad by saying we've bought 2 cars from you in the past, etc etc Now I give 3 months which is 90 days. I calculate the 90 days exactly using an online calculator. I write the expiry date of the warranty into the invoice so they know at midnight on that date the warranty has expired. I might give a day or two's grace if it's something minor and inexpensive, if the customer is extremely nice when they call up to complain or if they didn't haggle when buying, have bought from me previous, are friends of friends or whatever. You always get those who will chance their arm and say the car is still under warranty when it could have expired a month or two previous. They must think I don't refer to my invoice book. Then there's those who say the car has hardly been used or only covered x amount of mileage since, or whatever. Usually when I point out in no uncertain terms that it has expired they go away but you always get the few threatening you with court or solicitors or whatever. Would love to hear how others deal with warranties.

I am assuming that your local auction is Newark? Buying from auction can be a minefield but if you are a mechanic yourself you would have a slight advantage over many who are there. The fact you have bought a couple of lemons does not mean there is no money to be made. Dont get tempted to buy something just because it seems cheap, this is a surefire way to end up with a lemon. Do your research before you go, check the stock list and pick out the cars you may be interested in BEFORE going. Do your research so that you go prepared and know exactly what you want to be paying. Then when at the auction concentrate on checking the car over as best you can bodywise and mechanically before sticking your hand in the air.