Leaderboard

Maybe just try this something like this rather than texting back and to. Under the consumers rights act you can't pick and choose the sections you want to apply to you and forget the bits that give me, the dealer some protection. i don't strongly believe or suspect the fault was not present at time of sale I have documented proof of this to be the case along with a written independent report. In the interests of moving this along I have outlined 3 options. 1 amount £x sent to you sort it yourself full and final dealt with 2 return car to my premises for me to carry out a repair and diagnosis at no cost to you. Car will be repaired. You will be responsible for any recovery charges. 3 car is returned to me and a refund given with deduction for use damages etc in the region of £x500/200/300 Ultimately I am trying and still willing to help you and this situation is taking longer to resolve with the back and forth between us. I remain reasonable, open and willling towards reaching an amicable conclusion and I want this matter brought to a close for both of us promptly.

For what it's worth, I think this is the right call.

Just not trade plates yet!!

July 8th 1998 Started at Citroen in Nottingham as a trainee sales exec on £4k a year basic + a 10 year old £100 Metro as a Company car 18 Years Later ( TO THE DAY! ) I have worked for Bristol Street / Pendragon / Inchcape / Pendragon ( Thought i'd have learnt from the first time! ) / Vertu / Inchcape / Myself :-) I've been around the world for free, driven supercars, stayed at the Shard, had £100k company cars, earnt a fortune, lost a fortune andI now earn less and have a £400 15 year old Audi to kick about in! but I can honestly say I have never been happier. I lost my GM job at Lexus in Sept Last year and thought about a change - 2 days after watching Jeremy Kyle and sitting in my PJ's I gave up thinking about a change - Sank my life savings - Girlfriends life savings - Borrowed - Begged and here I am now 10 months later in my little unit, Vat reg'd, Ltd company, stocking 15 cars, selling 12/13 a month and loving every minute. I want to run before I can walk and get frustrated at times, but I wouldn't change a thing other than I wish i'd left PLC world 10 years ago, however I learned how to do the job properly and look after people. I love my job. I meet so many different people, I get the buzz out of doing a deal ( high 5'ing myself ) I sit here with my little dog Malcolm and its great. My kids come on a Saturday and help wash the cars, they love it. I have never felt so free in my life. This forum really helps and its great to see so many people actually wanting to help each other - there's nothing better than free advice! This time next year................ :-)