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Personally i have taken the "casual" approach I'm rather young i guess for the business, but decided to take my own approach on things. Having bought a few cars in my past, and spend many afternoons looking, the sharp suited salesman, who’s bathed in aftershave and has it seeping out his pours, designer stubble and fancy watches put me off, as does the constant being referred to as "Sir or Gentleman".. Of which.. i am neither. Pompous door opening, adjusting my seat for me... i am more than capable of doing it myself.. I guess it’s all down to person preference, but it really puts me off, and gets my back up I go for the laid back approach, I’m sure some of you veterans may not agree, but we all have our own way. I go for the smart and always polished leather shoes, Suit trousers and a well fitted, company embroidered polo shirt, and a smart V neck sweater. I don't feel comfortable in the suit and tie, and is easier when I’m mucking in cleaning cars, sweeping the showroom etc. Also, I don’t go for the Sir/ Gentleman.. In the words of old Swiss Toni, i mirror my customer’s attributes. If they are a youngish guy, occasionally I may refer to him as mate (I am from Leicester after all) or ask if I can address them by their first name, much more friendly, personal and relaxing for both me and the client I feel. Obviously an older gent, I will call "Mr …," his wife.. "Young Lady"

Interesting question williamblackshaw! Whether it's smart casual or a business suit, the style of dress isn't important in the car buying process. What is important though, is customer service. The buyer is far more likely to remember how they were served as opposed to how well dressed the sales person was.

Hi All!! Registered Dealers to CarBuyingAdvisor, have NO LIMIT to the number of cars they can upload to the system and with a 30day free trial to ALL of the functionality, then ONLY £50.00 + VAT per month registration fee, the savings are astronomical compared to other classified adds you may pay for and you get SO much more for your money - just a thought

Do you think this could work in the motor trade industry? If dealers were to produce online adverts with not too much relevance to their companies, do you think they would receive more recognition just through producing a fun and creative advert?

Hi Jim - just in case you're wondering I moved this here as it's likely to be seen more. Topics like this need to be started in General Chat. The Today's Talking Points is designed for comments from the website. Thanks.