umesh 336 Posted August 29, 2014 Just opened the post and I have a cheque from the DVLA for tax refund ! You'd be thinking well what's wrong with that ? I'm speechless as the car has just gone through cherished transfer 2 weeks ago - I have the new disc AND am keeping the car on the road - UME 511P - Not only do I have a cheque but its addressed to a friend of mine who's not been involved in this transaction at all - both cars are registered to myself - let me check my name to be sure ' UMESH SAMANI ' SO HOW do they address the cheque to 'Adam Alcock c/o Umesh Samani ?? You have to see the cheque to believe it ! 2 Share this post Link to post Share on other sites
GreenGiant 287 Posted August 29, 2014 LOL. (I'm led to believe this is an appropriate use for this acronym) I was gonna say 'unbelievable' but it really isn't. Was it in an envelope like Jim got recently too? Hey James! Reckon yer man from the DVLA could marketing-speak his way out of this one? No, me neither. This, Umesh, is a window to the near future for all of us... and the view is not pretty, 1 Share this post Link to post Share on other sites
Gavin@Rousdon 137 Posted August 29, 2014 I can't wait to here their explaination for this one. Have you phoned them Umesh? Mistakes happen, I can understand that but DVLA seem blind to the fact they aren't fit for purpose. Whilst I disagree with the over-reaction to the tax disc changes I feel that everytime the DVLA are faced with a challenge, be it a small issue with a cherished transfer or a massive roll out of a new system they address it in the worse and most unpractical manner. They clearly don't feel they are accountable to their customers especially the motor trade. Share this post Link to post Share on other sites
Andy Entwistle 96 Posted September 1, 2014 this does not bode well... 1 Share this post Link to post Share on other sites
