Your Opinions please

[BHM 994]

I'll keep this as brief as possible.

I recently sold a two owner from new car, with FSH up to last May, £1500 car (not that that matters under CRA so please save me the lecture). My advert clearly stated "the car is due a service based on time so you should budget for a service". In addition to this I discounted the car by £100.

Suspecting a fussy customer (greedy ebayer) who insisted upon a fully itemised receipt, I wrote these two following items on the invoice;

1 "advert states 'budget for service'"

2 "an additional £100 contribution made towards maintenance"

Sods law, the engine light came on the next day, car drives perfectly but the fault code is EGR. Anyhow, because of the points 1 & 2 on the invoice I've chased away the customer. I believe I'm correct as it was declared in the advert for all to see AND as a goodwill gesture I'd already contributed an additional £100 towards maintenance which, because of point 1, I didn't need to do anyway.

Your thoughts please.

[andymc1973 199]

why would a service sort an EGR error (devils advocate), you could knock £500 and the punters rights are exactly the same, I once knocked £250 off to do a timing belt service, guess what they didn't do and guess what happened, cost me an engine

[MrC 142]

Was the light on when you bought the car?  No..

 

Bye

[Mojo121 229]

Like it or not it it's your responsibility. You made a £100 discount to secure the deal, not to help them with maintenance, they've had the car a day. Sort it out.

[It's me 615]

they could argue that you turned the light off prior to them collecting

you wont win this one

appraise the car again with a view to full refund and fix fault and retail for more money as it sounds a decent car if you dont like them

[Rory RSC 596]

Blank and delete problem solved? 

Just sort it.