betginge

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Posts posted by betginge

  4. Posted

    Ours is due in November And this year I will shop around if they come back with an increase, in fact it should be going down 5 years bonus with not a single claim to it. My broker is going to be getting a tough ride this year. My policy went up £50 per month for adding the wife a few months back as she has been doing test drives recently so made sense, however I know other firms who include spouse cover for free so there is my angle. 

     

     

  5. Posted

    well  3 moths in to the new pitch for subprime market and its gone dire. June was a good month with 60% increase on May sales and with a few more finance houses on board we got a nice little panel going of lenders covering the credit spectrum. July hits and we scoop 2 big sales in the first week with £2600 out of two cars with commission on both, Great start. However !!!

    The rest of the month we have not sold a car, not one on HP in over 3 weeks. approvals have gone through the roof but no one commits to come down or just ignore our calls and messages. Bear in mind these are poor credit customers who we have placed with specialist lenders and the chancers of them being approved elsewhere with other dealers is possible but unlikely, the usual  first response, advent and money barn wont take on these customers which goes to show the limitedness they have in the market. 

     

    Anyhow rant over, I am hoping to break the curse this week and sell some metal on HP. On the other hand mind the bangers have been selling well, 6 sold last week with 2 nice block to block sales, so at least we can keep the lights on :D

    Has anyone else had it rough over the last few weeks or is this just my turn for a sale slump ? 

  6. Posted

    Bloody crap here, 

    Had 8 approvals since Saturday not one has been down, all keep fobbing us off just cannot get one through the door. its like they get approved cant believe it and go quiet on us.

    anyhow we do have two people due in tomorrow so lets see if we sell out. we have not sold a car here now for two weeks.

    Bloody school holidays :(

  8. Posted

    We use a bog standard lead form made out to submit an application, once its landed in the mail box which is sent direct to our lenders they deal with it and we get updated. if we need further info from them we work on it at this end. also if the pre check is looking like they are deep subprime we can send on to other lenders to suit.

    I looked at the app @umesh mentioned but decided against it, we do still get alot of forms filled in wrong but we get there.

  11. Posted

    10 hours ago, trade vet said:

    I would be surprised if anyone can top that......wonderful account !

     

    Most for me is £2200 the other week on a insignia on finance, bought with a foked box fixed for £65 and my own labour sold on finance maxed out.

    However a friend of mine who lets say is very wealthy but strangely at 65 is still trading £200 bangers could take the record.

    He bought a ford pop in the 70's for £15 from a local auction, it had a number plate on it which i cant mention on this site sorry due to its pending sale but lets say its 3 letters and 111 ending which makes its !!! anyhow he was offered £250.000 for it 12 years ago, he said no to this particular footballers agent.

    He now thinks it could do over £300.000 

     

  12. Posted

    In my line of subprime all or marketing goes into lead generation via google and social media. we spend about £160 per a week at the mo and we get a lot of leads, most crap but others good.

    However this week I  have decided to try ans  increase the sales, by advertising  some of the sticking stock at competitive retail on Car gurus and AT, at £50 for 3 weeks for an ad on AT its ridiculous but if the car sells it will be easier to stomach. I could never see myself having a fixed account with them.

     

  13. Posted

    Customer has the right to reject in 30 days if the fault was present at the time of sale, this can be difficult to prove in most cases. Always get them to sign a pdi sheet or use a lawgis pad as in reality its you who will be proving it was sound at sale. 

    After 30 days the customer can only obtain a refund after a request for a repair has been carried out and the fault is still present (failed repair). You can deduct reasonable cost which some say could be £12-£15 per day and any other reasonable cost. So damage could be deducted and maybe a valet.

    However we balance between chancers taking the piss and customers  dealing with genuine claims and providing good customer service. 

    Today a customer came in with a Mazda 5 we sold them 6 weeks ago, complaining about a oil leak, now he has done 2500 mile since he bought it. its leaking from cam box so 2-3 hours work and some sealant to fix. I could argue the toss with them but other than time of one of my staff and some sealant it will cost me £40 with his wage lost not working on other jobs to fix. Its not worth the hassle and the customer is made up 

    And I can claim the money for fixing back out of the warranty fund.

     

    In your case its just an egr valve, not going to be the end of world to sort it, if you think they are going to come back every time they hear a noise then just refund and move on but shaft them on the damage, END OF THE DAY ITS YOUR LEGAL RIGHT UNDER CRA15 :lol:

  14. Posted

    09 Mondeo TDCI out the door today, we got £500 less than we wanted but still a reasonable deal

    Finance companies seemed to have settled down a little over the last few weeks but still turning down deals that would of gone through 12 months ago. 

  15. Posted

     

    14 hours ago, trade vet said:

    Unaccompanied test drives cover depends on where you operate from.We have been doing them for over 20 years but we have to do due diligence,cctv,ID,demo booklets,signatures etc.It all costs money.We have had the same insurer for many years but when we got a pitch in SE London,getting ANY sort of motor trade cover was difficult,it was an insurers no go area! We got some foreign insurer,but it was definitely a no go area!

    Bloody Foreign insurance companies coming over here, taking our business :lol: 

    • Like 1

  16. Posted

    A1 Approved, Nic is the man in the know. Best option, books are free and you can upsell. they deal with any issues and keep you informed, We stick £100 - £125 a car in the account every sale. £25 is the admin fee the rest tops up the fund. @Rory RSC pointed me to these guys, cant recommend enough

  18. Posted

    4 hours ago, jimreidvehicle said:

    Driveshafts, oil leaks and soft engines , great fun to drive though 

    Disagree with the great fun to drive bit :D 

    They are horrid to drive IMO, I took a merc in once for a rear sam unit to be fitted and they gave me a NEW 6 month old smart car, the service guy said dont use the auto setting use the trip tronic as the full auto had stopped working. this was MERCEDES and even they could not be arsed to fix it lol

  20. Posted

    I bought my Mg Maestro 7 years ago for £600 its now worth £4-£5k :blink: Bonkers 

    We have an old Mg metro around the side of the garage, its runs and drives but it needs new sills and full hit of paint, £1500 would see it right with bodyshop.

    My brother and I (he convinced me) bought it 4 years ago for £300 I have been asked 3 times in 12 months to sell it, the last offer was £1250 I wanted to rip his hands off but my brother wants to do it up, yeah 4 years later. Family !!!

  21. Posted

    Well after last weeks run of success its very quiet here, Really crap leads this week, had 6 declines and not a single approval. Lots of messers who don't pick up the phone or deny they even applied.

    Got one customer from last week coming down tomorrow on a CLS OR Focus Zetec S, Cant see him driving away in the cls, not unless he can shit £1500 deposit :lol: to approve the finance company 

  22. Posted

    6 hours ago, andymc1973 said:

     i had to recover a car last week, he said HGF, turns out he'd put water in and not tightened the cap, denied it of course, tosser

    To be Fair he sounds like a tosser and its not even my customer. 

    Great when it turns on the customer and its their fault, I had one the other week ringing up moaning that the bluetooth did not work in his insignia so couldn't use his phone, So he popped down with the car and showed me the problem he thought was with the car, turns out the shit brick of a phone was that old it didn't have bluetooth on it. Muppets 

    • Like 1

  23. Posted

    What you mean is you are the director of motor2go online and are promoting your site. Why not just be honest as I doubt you have joined the forum and decided 1st post was to tell me to try this website.  

    Thanks for the recommendation :ph34r:

  25. Posted

    I don't use BCA or Manheim and I hope I never have to.

    I go to Aston barclay and I have to say they look after me and other traders in our circle, special rates, no cash fee, call us up with stock of interest and every year we get invited to the xmas shindig at the local balti towers :lol: don't pay a penny either. 

     

    Wilsons auctions has the best food IMO.:P

     BCA and Manhiem are just too big and take everyone for granted other than the major players who they will keep on side with money. 

    I used to run a car auction so understand how a local touch, approachable and helpful attitude gets you and even years on I still have the respect from my old customers who a lot I still deal with and help move on their swappers. 

    BCA just see you guys as cash cows or drug addicts who need their gear and they are the dealer. If I missed a couple of sales at aston barclay they will be on the phone making sure everything is ok, and bear in mind I don't buy too many vehicles these days is saying somthing about their customer service.