umesh

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Posts posted by umesh

  2. Posted

    BAN on NEW petrol & Diesel cars from 2040 -

     Well this is the ' breaking News' but how real is this? 23 Years - Is that long enough -Will I still be here :)

    Is it too long - Is it too little too late ?

    Is the 'British' public behind this ?

    Will they all change to EV, ?

    How will this affect sales of used diesel - petrol cars ?

    Thoughts ?

  3. Posted

    We do send reminders from our workshop but this is a great one too ! the reminder will be sent it says 29 days before its due so still the same - you get 13 months !

    If you add your customers on - they still need to click the email when they get it to activate the reminder.

     

  5. Posted

    56 minutes ago, MrC said:

    I like the video you have done I have been meaning to do one for the VW camper I have for sale. Not sure about the choice of music though, its boarder line Porno Music. 

    Lovely website

    "Lovely website " Thanks :)

    "Not sure about the choice of music though, its boarder line Porno Music." ... :) ! Maybe that's why so many are watching the video .... Always very difficult with what music to add , Most of my Video's are voice over but the Golf R / Scirocco / and Focus RS - A bit different with 'xxxx' music ' !

     

  9. Posted

    22 minutes ago, trade vet said:

    We used to get the odd ex military black Ford Orion diesel (Escort with a boot) and they needed re registering.We would sell these  quite quickly to Asian guys from a town 70 miles away.Afterwards we began to get regular enquiries about them.We then bought a transporter load and told callers the price and that they would be arriving 9am Saturday.On the day we arrive to work to find all these Asian guys waiting outside (WTF).We go about our routine and when I am in the office,suddenly all these Asian guys run in throwing money bags onto my desk (WTF).The wagon had arrived outside,was yet to unload and we sold them all.I think we later repeated this but in a more orderly fashion.We later found out that these cars ticked all the boxes for taxi operators in their town.In particular,the type,colour and the fact that when they were re registered,it appeared to the authority like they had bought a new car.This meant they did not need a taxi test for 3 or 4 years and as I recall,they nornmally had 3 taxi tests per year.This loophole of course was quickly closed down !

     " Ford Orion diesel (Escort with a boot) " :) !! 

    Glad you put that on ... I'm sure many wouldn't know what the hell you were talking about ......  !! [Good Old Day ! ] 

  10. Posted

    Dealer Research 

    Initially yo have to do it manually with each car , then there is 'data feed' that can be sent to various platforms from either your DMS / Website / website provider etc etc - There is a special feed type- Format - so it shows all the data/images etc etc  ( Can't just remember -senior moment !!) and some will take CSV Files !

    Will be like a spread sheet ! Hope this helps - when I find an actual example I'll post it on ! feel free to give me a shout if I can help further 01782 822 700 Cheers Umesh 

  12. Posted

    1 hour ago, trade vet said:

    Sorry guys,but I still disagree.I would try to milk and embellish this to death.I would make myself a 5 star AA retail dealer and put a perspex sign above the entrance.I would have it on our website,invoices,compliment slips and get number plate frames made up.I would have a large plaque made with exaggerated wording and get a fake photo made up of me receiving the award from someone looking like a well known do gooder at some big audience AA event to lmpress punters in the sales office.I would try and adapt the phone system so callers would hear something like....Albert Smith Car Sales are extremely proud to have been awarded Special Dealer Status from the AA for customer care.We would like to take this opportunity to thank our many loyal customers who recommended us for this prestigious award......etc etc.........I am onto this now...!

    :) ! 

  13. Posted

    Take copies of licence ( Gut feeling - you can't beat that ...most of the time) - Sign a 'Test Drive Declaration '  - Insured for unaccompanied test drive 25_  - customers love going out on their own , but to be honest if I'm not sure I'll go with them.

    The form makes it official and gets full details inc Tel No , email address , SOI , Etc etc 

    On on Thursday customer test drove a car had been elsewhere before told me how they just handed the keys and said " don't get caught out on cameras' never took his details ... how does that work - I said surely they have your address or tel no - he said they never asked for anything !!! 

    (This is my disclaimer ) 

    Test Drive Disclaimer

     

     

    Date of birth:

     

    ……../……./………..

     

      PLEASE PRINT DETAILS:

     

    Full Name        ___________________________________________________

     

    Address           ___________________________________________________

               

                            ___________________________________________________

     

    Post Code        ___________________________________________________

     

    Tel No 's          __Home:___________________________________________

     

     

    Mobile_____________________________________________________________

     

    e-mail address>____________________________________________________

     

    Current Car

    & Reg. No        _____________________________________________________

     

     

    How do you know about us? ________________________________________

     

    Advert ( if advert which one please)_________________________________   

     

    Recommendation                                 _________________________________ 

               

    Other   ______________________________________________________________

     

    I hereby confirm that I have been made aware of the operations of all the controls on the vehicle below.

    I am further aware that whilst I have this vehicle on a demonstration I am liable for any motoring offences e.g. speeding etc whilst the vehicle is in my custody. I agree to return the vehicle after the test drive.(approx 10/15 Minutes)

    Should I damage the car out of neglect/carelessness then I shall pay for all repairs/damage etc.

    I agree to the above terms and declare that I hold a full UK valid licence and have no prosecutions/convictions pending or any special restrictions for driving this vehicle.

     

     

     

    Signature.                   

     

    I have agreed to sign this form because I am interested in purchasing the above vehicle and wish to appraise it prior to signing an order to purchase it.

     

    Test Drive Vehicle     

    Make & Model__________________________________________________

     

    Reg. No            __________________________________________________

     

    Date                 __________________________________________________

     

    Time Out           ______________    Return Time________________________

     

    Umesh Samani -Specialist Cars

    Elder Road - Cobridge-Stoke on Trent.ST6 2BU

    Tel 01782 822 700

    • Like 1

  15. Posted

    One man band 20 years last week ! To be fair last 3 years not had a holiday - various reasons BUT in my early days closed - divert phone to an agency and didn't really care if I lost business as that's how you have to be  or you burn yourself out. 

    Now I have a friend , not experienced at all in car sales but helps me out , he can deal with customers he will sell under instructions , can't value cars but holds the fort , mans the phones , keep an eye on the place and takes messages , if he sells while I'm away its a bonus ! ( If genuine buyers they will leave a deposit and come back if explained to them !)

    Matt - Pack your bags and enjoy some 'quality' time with the misses !

    • Like 1

  17. Posted

    to quote AT " Sponsored listing will not have affected my cars " 

    Did a test on one of own cars a few weeks ago - ' price order page 6 ' ' not to change the setting do it like a consumer ( who doesn't realise they are sponsored !) page 19 ! 

    Says it all ....

  18. Posted

    The whole world does not revolve around Autotrader as we all know and I've said it many times , works for some not for others. 

    Since April changes most if not all are affected and more and more looking at alternatives plus I feel all of us really need to be doing ' our own thing' and no fully rely on others , others who can either help make you or break you. 

    BIG CARS obviously have different strategy than just putting all their stock on AT.  

  19. Posted

    Welcome on board Dean , And welcome to the roller coaster motor trade! 

    Great forum - other forums are about :)  @TCDForum and most people are here to help each other  ! 

    Look forward to your participation 

    Umesh 

     

  20. Posted

    Personally I'd get the car back , check out what the issue is and HELP the customer after all does it matter if its 28 days - 32 days , its not a long time since they trusted you? Even if it costs you a CAT Just think of the goodwill and future business ... but that's just how I would deal with it Mr C.

    I say to all my customers even after the warranty has run out should something go wrong obviously it won't be covered however please let me know and if I can help in any way I'll do it , it doesn't have to be financially, can be advise / recommendation etc and that again builds customers and recommendations. 

    • Like 2

  25. Posted

    10 hours ago, BHM said:

    Dead. 2 gone on Saturday morning but since then just a handful of eBay idiots sending emails & a couple of tossers on the phone. 

    A car trader (I Googled his mobile no.) giving me a load of B/S claiming he is retired & wanted a cheap car for charity work to take the elderly/sick to hospital etc. I was suspicious as soon as he said he'd send a transporter to collect.

    Is this normal behaviour from traders from Birmingham? Depressing.

    Name & Shame !