justlooking

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Posts posted by justlooking

  2. Posted

    1 hour ago, justina3 said:

    I say a similar thing but never mention write off puts crazy ideas in there heads, and i have noticed over the years just because you can see it 90% of the general public will not, as long as it hasnt had a bang i wouldnt worry over it, i have sent cars to paint and the blend is worse than the mark i had painted out. 

     

    +1

    You will always have a keener eye that the standard punter, we had this recently, we had it in stock for months, and the paint job they did on the wings was starting to loose its 'shine', we took it back, and they machine polished it back to life, improved the wings enough to sell them.

     

  4. Posted

    18 minutes ago, David Ayers said:

    Ignore all this “can’t start it” rubbish. You have every right to inspect it.

    I would write one court friendly email/letter saying that after your failed attempt to recover the car for a refund 2 months ago you are still willing to offer a refund providing the car is returned within 14 days in the same condition it was sold. 

    If the car is not returned within that timeframe you will consider the matter closed.

    If you receive any further correspondence/arguments refer them back to your previous communication.

     

    Sounds logical. Cut down on your time spent being consumed with this idiot.

    how will his actions be looked upon in court? What’s reasonable?

    youve offered him a refund and he’s doing everything in his power to stop you doing exactly that!

  5. Posted

    14 minutes ago, trade vet said:

    I agree.So when he gives us the location,we should be able to establish whether his business rates quotation is correct.

    Lucas, is it in or near Shepperton? 

    What makes you want to open a garage, do you have an interest in cars or is this purely to make money (something which you seem to do well without dabbling in a completely new sector)

  9. Posted

    1 hour ago, c_cars said:

    Reminds me of when I got ‘stuck’ in BCA Paddock Wood a good few years back..

    Had delivered a car just down the road and was asked by a dealer mate to get to Paddock Wood to buy a car he had a customer for; perfect for a lift home I thought.

    Got there, stuff was making through the roof and I had a bit of a panic on as my car was a few from the end, didn’t want to public transport it home. 

    Couple of lots before mine was this old Proton thing on a H or J plate, clinging on to a few days MOT. In the hall, ‘who’s got £100? No? £75? £50? Who’ll start me at £25?’ One hand wave later and I’m the proud owner much to everyone’s amusement! Shows how long ago it was, I got it out of the auction, fuelled and home for £100 all in then doubled my money to one of the boys for £200.. 

    LIKE

  11. Posted

    5 minutes ago, Lucas said:

    Unbelievable! I told my personal car insurance company Admiral that I got manual license yesterday. Then they increase £110 on my yearly premium. I ask why? They answer no reason, the lady said just their system shows that I have to pay more for updating my auto license to manual. Interesting!

    Glad that my motor trader insurance premium not change!

    great news Lucas, well done, time to change those illegal brake pads on the XF?

    what is your main Full time job?

  12. Posted

    Great post AD.

    I've found some CRA2015 Guidance notes from .GOV - https://www.businesscompanion.info/sites/default/files/CRA-Goods-Guidance-for-Business-Sep-2015.pdf

    Interesting that in regards to customers claiming for damages, "nor can the consumer recover for loss which they could reasonably have acted to limit or mitigate."

    Going off on a tangent here, but I would personally interpret this as customers not being able to claim for a blown engine had its oil pressure light on for 400 miles, that said, could you prove this, are high-level diag tools clever enough to clock such mileage/date?

  14. Posted

    On 12/4/2018 at 2:30 PM, RhinoHorn said:

    We delivered a 5 year old Auris with 80k on the clock to a customer. They hadn't seen the car. 

    On Fri we delivered a 6 year old Focus to a customer. They hadn't seen the car. 

    We delivered a £40k Range to a customer. He hadn't seen the car. 

    It may not be for everyone but our customers trust us. We have a good reputation and we don't advertise because we get so many recommends and repeat business. 

     

    as mentioned, this is rare, dealers that have reputations like you and I are rare, how he can find and harvest a group like ourselves to advertise thousands of decent cars to fall into the hands of realistic customers is the big challenge that I wish him well for

  16. Posted

    21 minutes ago, Nick M.K. said:

    Knowing where to stop the prep takes a long long time. And comes after many sales where you know it should've been done but for one reason or another wasn't and the customer still bought WITHOUT moaning about it, ask money off or even point it out. 

    In your example touch up and leave wheels is what I'd do. If the wheels were slightly worse I would redo them and change colour as David suggested.

    Interesting a couple of you guys have suggested a colour change, if anthracite or black etc isn't the factory colour you could argue that this would put people off?

    or are you suggesting a colour change based on it then standing out from the crowd, one I've always ummed and arrd over and ended up sticking with original.

  20. Posted

    12 hours ago, david gott said:

    It must be where we are but we get some really strange cars from locals, today a chap rings, would you like to buy my Kia mentor (I’ve never heard of the bloody thing and there’s none on trader) 16k miles, automatic on a 52 plate, he wanted £600......dealer auction that would make a grand at least

    LIKE.

    Whats the retail on that David!? It’s always the weird ones like this that sell for me

  23. Posted

    52 minutes ago, twerp said:

    You are incredibly lucky

    1 out of 1 for us, RAC. List as long as your arm, we rectified key items and customer was realistic with the rest.

    hopefully 2 out of 2 by the end of the week but I know the billy is looking for me to contribute towards restoring his 20 year old 911.

  24. Posted

    45 minutes ago, CPM said:

    Sounds like the customer I had Saturday using Parker’s pricing. Sorry, Parker’s who?? 

    Can Parkers Guide sell you a car?

    Parkers Guide? Who are they, is that a new dealership that's just opened up Sir?

    Think I'll follow the lead from many of you, and do deposits with card machine and balance on bank transfer.

    CPM, yes he was particular! he rung around and spoke to a local VAG specialist who advised him not to buy my car because there is no evidence of a gearbox oil change which ultimately has cost me a sale, I offered to do the gearbox oil to secure the sale and to put his mind at ease but he couldn't live with the 'what if's' regarding the damage its already done, I think he's looking for a way out and an overdue fluid change was the worst he could find on the 11 year old Audi.