justlooking

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Posts posted by justlooking

  2. Posted

    1 hour ago, Mojo121 said:

    We were able to get approved with Close straight away... no limits on lending, didn't care if it was a £3k car or £10k etc as long as it was within mileage and age criteria. Commissions seemed as if they were a bit low when it was first pitched so we negotiated these things up. Worst way to position yourself is

    "Hi, my name's John of ABC Cars, I'd like to get some finance setup"

    The rep comes out and has you over a barrel. It's your business and remember you're in a position of power and you have multiple options :)

    As for do things slow down above £5k if it's the right car no not really but you will have some that stick so you have to ask yourself if you're financially ready to have 3-4 cars sat on your pitch that take 4-6 months to go.... not to mention have alot more money tied up in them. Also, the more expensive the car the more expensive the repairs... the grass isn't always greener buddy!

    Finance doesn't cost anything (bar the license to set it up) and it won't hurt you to filter a few more expensive car in.

    Test the water but I suppose my point is take it slow... Good luck!

    I'm looking at offering finance, what's the best way to obtain the license, do you it yourself or ask someone like Close to help you with it?

  3. Posted

    3 hours ago, Jimbo said:

    Wondered how you guys doing Pdi checks on cars manage it if not a mechanic/good around an engine and also dont have a garage on site?

    home traders and small setups?

    do you just do a new mot and have that as your peace of mind? The pdi forms from lawgistics look great but obviously have some detailed sections of it that you probably cant sign off without some basic mechanic knowledge

    do you just take to your local mechanic to check it all off? 

    We had this issue when we applied for the Hampshire Trading Standards 'Buy With Confidence Scheme'.

    We didn't do PDI's and they told us it'd be a good idea in-case we are asked to prove that a car did not have a pre-existing fault at point of sale, to which we agreed, but I told them I wasn't a trained mechanic, so whilst happy to fill it in, didn't want to be fraudulently saying something's fine when I hadn't ligitimately checked it!

    The answer was pretty much 'do as many checks as you can as it's better than nothing'. The road test sections will throw up a lot of items, but as you say, there's no substitute for getting it on the ramp to check Suspension/Brake items/leaks etc. Not comfortable with 'do as many checks as you can as it's better than nothing', we ended up MOT'ing pretty much all of our cars which allowed us to fill in the convenience items ourselves (leccy windows etc) and the MOT would allow us to complete the majority of the other stuff, having said that, there is still some obscure items on there such as 'pressure test radiator cap' amongst others, we simply mark 'nc' not checked on these items. Not ideal, as this may raise questions in itself but I guess the only option here is to create a custom PDI form, maybe a simple one in the format of main dealers vehicle health checks? Can anyone recommend a custom print shop who can offer this and one they use?

    anyway, we now have a mechanic that carries out PDI's on all of our cars, in addition to a new MOT if it has less than 6 months remaining.

    • Like 1

  4. Posted

    7 hours ago, GLW said:

    I used to work for Isuzu and they will initially wriggle out of it, as will most manufacturers. But Isuzu sell on their reputation and in most cases will come to some sort of agreement.

    All you need to do is bypass the dealer and ring Isuzu customer services direct or raise a case online at   https://www.isuzu.co.uk/customer-support

    I hope this helps!

    Rory/GLW - thanks, will take this one on and hopefully get something sorted via ISUZU, I'm going to be contacting the dealer to get all relevant info before raising a case via the link supplied.

    • Like 1

  5. Posted · Edited by apsleycars

    5 hours ago, BHM said:

    If they’re anything like me they;

    1) won’t look at Twitter.

    2) even if they did they won’t give a toss.

    Are we seriously suggesting a whinge on the internet will get the manufacturer to stump up? If that were the case the manufacturers would end up bankrupt.

    I know! you'd be surprised, as an example I've previously managed to get AMG customer services to help out with an issue when I made daily consistent negative comments on every facebook post their AMG page made. It works

  7. Posted · Edited by apsleycars

    On 11/28/2017 at 11:15 AM, Trident said:

    I would ask the retired guy to write a letter, stating if he used genuine parts!?! if so, i think you could argue it,  i didn't think main dealers could hold people to ransom to service for up to 7 years exclusively with them, so long as main dealer parts are used, an avenue worth exploring, we had a Kia with a radio fault, never thought about the 7 year warranty, just rang up to enquire about the fault, the mechanic was very apologetic to tell us that it was just outside the warranty period by weeks!!! no issues of where, who or how the vehicle had been serviced, ok so the work wasn't done, but it does seem to me that Isuzu are wriggling...

    .

  8. Posted

    good point, one to open up to the floor as it is my understanding that due to block exemption rules introduced in 2002, as long as it's been serviced at the correct interval with the correct items replaced as per the service schedule then this will uphold the warranty.providing genuine parts are used/correct grade oil.

    i.e their argument for using genuine parts could be if the engine blows up but you changed the oil at the correct interval - as per the first service at 12k/1year but if you used an inferior aftermarket oil filter and the oil filter fails then the manufacturer could claim that the engine blew up as a direct result of a poor quality filter.

    other than that, they have to honour the warranty due to block exemption rules listed here: 

    https://www.theaa.com/driving-advice/service-repair/right-to-repair-campaign

    "Servicing a new car

    Changes to the BER in 2002 included clauses intended to increase choice when it comes to servicing of a new car. You cannot be obliged e.g. as a condition of warranty, to have your car serviced by a franchised dealer.

    Other changes at that time permitted multi-brand showrooms and no longer obliged dealers to combine sales and service/repair – though most have continued to do so.

    The work can be carried out by an independent garage as long as that garage uses manufacturer approved parts and correctly follows the manufacturer's service schedule. Independent garages generally have much lower overheads than franchised dealers so their hourly labour rate is also cheaper.

    Although you are free to have your car serviced at whichever garage you like - and benefit from the cost savings - you can't then expect much help and goodwill from the manufacturer if the car develops a major fault just after the warranty has expired. Manufacturers often cite lack of loyalty on the customer's part as the reason for their decision not assist with the cost of a repairs after the warranty has expired"