Earunder

Our extended warranties are with The AutoGroup. They are the best from my experience and cover a lot more than the others do. They're payout is very strict though and you must ensure you have service history with the vehicle. At the end of the day, you get what you pay for. Don't cheap out as it's a reflection of your company if things go wrong and are not covered.

At least they had the common sense to get a ClickDealer website! Imagine the typos!!

Haha I love the ones with a story to tell. Will he / won't he... Yeah I've never got the watchers list... I don't watch anything on my Ebay? I either want it and add it to the cart ready to buy when I can or don't want it and move on? Yeah true. I'll be in a similar escaping the kids group next year. I'll be finding the escaping the wife and kid group more to my liking

Yeah it's a strange one. I thought I'd compare it to last years Aprils start and it got me all upset haha I love the (pre-order) ones. Especially if they go through on a prime deal. Yeah what;'s up with the down and out enquiries? Is there a forum for all these numpties to congregate where they decide on what months to all come out from their caves? The one car at the start of the month I was chuffed at selling was my missus. That's one that fell through!!! Buggers Well, at least last nights football games were good. Missus wasn't happy as I watched star wars the last jedi after

April has been a really really weird start. We've had a lot of enquiries, finance applications and walk ons but nothing concrete in terms of sales, just passing through the month it seems. Our finance account managers are begging for deals but it's all been below sub prime apps, the walk ons have been "browsers" and the enquiries have all been chancers. Have had a great run from December last year until the end of March, just wondered how you girls and guys are finding it?

That's their old pricing. We were meant to be paying £550. New pricing I'm waiting to hear back on. I've said I won't budge due to trying to help them compete and they'll be shooting themselves in the foot. I've not recommended them enough but a price hike!?!?! AND At this much!?!?! Jog on, AT2 in coming and will nip that in the bud before it starts!

Well as he's coming down your way ask him if he'll mind bringing the car with him in case you win the AH. 2 birds, 1 stone and all that

Just cancelled for the same reason. Looks like I'll be trying AT again after all. Really annoyed tbh as I've provided lots of feedback to them and stuck with them few the first 6-8 months when they were not sending me anything. Now a hike of more than 50%. Just curious. What package did you have? We were offered 100 cars for £450

Oooh I'm quite excited for my next one... Why have I never thought of that!

You're listening to AT @ £100 p/m. I've stated what we did with AT. What our package was with AT at 120 vehicles, then at 75, then at 50. We went on all 3 tiers all over a 6 month period last year and on average our nett cost per sale through AT was around the £500 mark. I've never stated otherwise, never berated them about it, not moaned about their prices just simply said it didn't work for us. I've not stated turnover? That's dependent on the bracket of vehicle, the target audience, etc Anyone can say they can move stock within a 21 day cycle but what's the point in scrapping for £4-500?

I think when you add your things up you'll be surprised what you come to on a vehicle. We give promo packs with our vehicles and most of our stationary our vehicle information packs, service packs and warranty packs are all branded. Also, we give away hampers which equates to £28.35 You're not just selling cars, you're selling you're services and products as a company in general. Less for AT? I don't get it? Our response or nett spend per sales from AT over the last 6 month cycle we were with them was near the £500 mark.

Nope. Our warranty wallets, vehicle screen prints, MOT print checks, screen flyers, every little bit adds up.

You're missing the key things though if someone wants to know what it takes from starting up. Can you work 7 days a week? Can you do 10-12 hour days? Can you handle financial stress well? (IE when you don't sell anything for weeks on end or don't sell enough to cover your costs over a 3 month period?) Do you know anything about cars and how to fix them? Can you spot the difference between a tensioner rattle and a bottom end rattle? Do you know how to use a valeting mop? There is so much knowledge you need to know to start in this game let alone business managing skills. There are many many home traders doing awful jobs calling themselves car dealers when in retrospect they don't know anything about cars and even less about the law. Some don't even know SOG1979+, CRA, DSR, TCF, FCA Rules & Regs, and quite honestly, you're trying to promote the idea of this by helping them understand sales techniques when in reality they should learn the very basics first. Gob-Smacking.

I made a boo boo on owners when I thought a R/R Sport was going through cheap a few years ago. Was a 2010 (6 years old), Grade 4 (Needed both bumpers sprayed and drivers door card repaired), in black, black interior, HSE, shitty wheels, 77k miles, starting @ £16,000 - Dropped it to £15,000 and I got it for £15,450. Didn't really look like I should have but it was well under CAP. Anyway, got it back and still didn't look at things properly as I was a little chuffed. 1st call I got, "How many owners?", I was like erm, let me check.... 10!! TEN!!!!! How can a 6 year old car get 10!!?!???! Anyway, still made £19,495, so lovely profit in that one but... TEN!?!

Never got the stock loan facility. Spoken to a few of the companies that do it but never really took to me. In my eyes if I wanted to expand or grow quicker I'd just get a 250k business loan, secure it against my house and pay the minimum monthly payment. More cost effective with less worry, less hassle and you know where you stand.

Must be just me but ... Standard Package for 45 cars @ £3844.68 Must be loosing a fair few dealers to have 2 "offers" to come back since start of March. Love the fact they call it an offer If it worked for me I'd be in, but they are relentless in trying to get everyone in to advertise with them. Crickey if they provided me with 20k of profit p/m like they did 2 years ago I wouldn't mind their "offer" but 2 years ago I was advertising more than triple I did when I came out as the response, views and everything went down.

No, apparently he came back after 4 or so hours from posting O.o I'd be very interested to know if they are charging different amounts. BUT it will have to be on a level playing field because of their 'TIER' system as I said before.

Like I said, you're doing more than I would do. I wouldn't bring up anything legal at all. Let him do that if it escalates that way. What he part exchanged is your responsibility to check. He has no obligation to tell you anything about his car. Not really, you're going to do something as a gesture of goodwill (As I said, only if he hadn't serviced it at the time of sale). I do things as a gesture of goodwill quite frequently. From Free Valets, to Free Oil & Filter services at 5,000 miles. Valets cost peanuts and an oil and filter is less than 20 quid. High customer satisfaction and retention is priceless, but everyone is different and has their own business model.

Still no one getting quotes? Thought this debate was about the unfair advertising costs of AT as they were charging some more then others?

You've already gone and done more than what I would have. Seriously the OBC changing the MPG. IMO you're dealing with someone who can't afford to run the car and wants to return it. Best thing to do. Book it in, do a little Oil & Filter and Fuel filter service (If you haven't already) then send him on his way. That is way above generous IMO.

Yeah it does amaze me. It's like they think they're being smart but fail to realize we do this for a living a see a good few of them each month. The best ones are the ones that haggle then call the next day and its sold. I love that. Jackass: But but I was going to pay a deposit. Me: No, sorry it sold. Jackass: I was only there yesterday. Me: Yes, sorry, it sold later that day. Makes me feel all warm inside.

Ah yeah we've had similar with Bedford, only once though. Audi A6, white 63 plate clutch was hanging. Drove to the gate, parked it, took the keys to the front desk and said no thanks. Left it with them as the manager wasn't available to see me. Didn't hear anything but got a cheque on the 5th day for the full amount less the Report fee. Still didn't get a phone call to say they were taking it back. I think I'm letting their chilli make up for their shortcomings haha Can't remember a prob with Alphabet tbh. Touch wood, don't start now

Ohhh I love a day out to Bedford... Always found their staff quite helpful, especially the young lady in the key office / yard. They do a lovely Chilli sometimes Blackbushe Cafe is the best Breakfast. Plus I do like their bland and un spicy chicken curry with rice and chips on occasion haha. Since their front desk staff walk out they've been a bloody nightmare though.

That's all you needed to say. Really Really dislike PW. Always running things, always cars with problems, always have hassle and the yard is a mess. Bought a Bentley from there, glowing green across the board. Just had it returned after 3 weeks due to electrical issues, no interior fans and it failing to start as soon as it was delivered. Don't know how much it cost BCA to repair but it was away for such a long time I thought we were going to get a refund. Never used such a unprofessional AH.

In that instance I'm 100% with you. That's a no brainer, a solid guaranteed win and I would have done the same in your position. As to why BCA didn't settle that just insanely stupid and I'm sure someone got an absolute bollocking / sacking over it. But as for a proxy bid online, as in this case, that's a different story entirely.