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So today we get yet another negative review on google from someone else who has never bought a car from us. This one from a bufoon who had us hold a £16K vehicle for him for two weeks before telling us he couldn't go ahead as he couldn't get finance. Predictably he then asks for his deposit back. Now I shouldn't really be surprised the idiot left the review in this day and age and frankly I'm reaching the point where I just don't care any more but in his review he stated that We stole from him I am dishonest We are liars Now none of those things are true but could they be considered libellous or improper and have grounds to be removed. I know some of you will say I should have just rolled over and given him his money but I've got be honest, I just can't do it, I just can't let these people dictate to me, after 31 years in the trade where I have always called the shots with the punters, I just can't let them walk all over me. I fucking hate these morons. Sorry, needed to get it off my chest

Why do they do it ?.....It has to be a great income generator for auctions aswell as to encourage online buyers to pay more and please their vendors.They have also worked out that they do not necessarily need to be accurate as their complaints fob off systems appear to work.

The way I see it is if it’s as simple as a £30 coil then the previous owner would of sorted it. Always expect the worst, that way if it turns out a cheap fix then bonus.