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Oh I miss a few, sit here with 4 windows open over 2 monitors and some of the guys say I look like I'm a horse racing addict.

We (potentially) lose out on quite a few customers who want us to deliver unseen. No matter how much faith I have in the car, I just won't do it. There will always be the "Oh there's a 1cm scratch at the bottom of the door, I want a full refund under the consumers right act...." Just not worth it for us.

Agree. I know this sounds negative but no deal is better than a crap deal & the way punters are at the moment it’s bad enough when they turn-up - sending cars miles away to a potential messer would not be my ideal way of doing business. Nowadays I prefer to see the whites of their eyes & give it to them straight.

Funnily enough I’ve always wondered why the police don’t just hide half a mile up the road from any auction house - they’d get a month’s worth of nicks in one fell swoop. Imagine pulling the likes of 14yr old Puntos with 2 months MOT, no trade plates, no insurance, bald tyres etc. - it’d get the driver an instant ban & reduce Gumtree’s listings by 75%. Another thing I’ve never understood is why the VAT, Inland Revenue & Benefits Agency don’t march into the offices & forensically search every account - half of the scallywags at the block will be taking the piss in one way or another.