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We all pay through the nose for advertising, All I read is people moaning about how much it costs, and then you get an enquiry from your expensive advertising who is a chancer who low balls you and you send him abusive messages or just completely ignore him? It just baffles me. Courtesy costs nothing and a reply takes seconds. I guess i'm different. I reply to every enquiry, low ball or not, with a quick, courteous response. Sometimes.....believe it or not....... they come and buy a car.....

6 days a week is enough for me because we earn enough to pay the bills/ stay happy. Sundays are only ever worked to do a quick handover.

With all respect Rory, I think discussing finance options on a car with a gentleman who can string together a sentence and has some basic courtesy is somewhat different to responding to an arsehole emailing at midnight on eBay offering £500 for a £1200 car who hasn't even got the basic manners to start with "Hi" or "Good evening", finish with "Thanks" or "Thank you", and omits their name. Something along these lines; 500 cash m8 4 ur car Sorry, but anyone who thinks that's worth responding too is kidding themselves.

Too true, I couldn't agree more. I'm a one man band with my compound next to me, I stopped Sundays about 3 years ago, IF I've received a deposit from a customer who has already viewed & test driven (so it's just 5 minutes for the money & log book exchange) then I'll let them come before 11 o'clock. Viewings, test drives & collections without a prior viewing are a no no. 99% of them tip up late without an apology, want to piss about like the messers they are, fancy driving a few (phone up about a £700 trade in & take a fancy to a £4000 Jeep) and then go away to think about it never to be seen again. They all seemed to be on their way to the shops, turned up late after a pub lunch or have simply exhausted themselves looking around B&Q every Sunday and fancied looking at cars instead of patio decking, lampshades & potted plants. Strangely about 4-5 years ago I often did a few on a Sunday teatime but now any sales are generally Mon/Tue & Thur/Fri with a busy Saturday perhaps once a month, but usually my Saturdays are dead (except yesterday) with the odd messer fancying a spin in one of my cars amongst the other 6 they're going to see. Dont be afraid to sack-off the Sunday brigade. If your cars are right & your prices are right the genuine punters will still be there on Monday.

We have been closed Sundays for 2 years now and it is so great for staff moral and communications within the business too. We analysed the deals done on a Sunday over a 6 months period before coming to conclusion that most Sunday sales came from people who we either dealt with on the Saturday and they came into confirm or we had been dealing with during the week. Now being closed Sundays ensures that the deals are done on Saturday or the Monday which is amusing, it has also made Fridays really busy for retail customers too, which even I don't fully understand. Analyise it yourself and see where everyone is coming from, poll your FB followers then make a decision from there. no worries about the young guys driving in after a heavy night on Saturday. Enjoy your Sunday we are off to a Family event this afternoon which is something I had missed out on for over 20years, you can't turn back the clock but you can shape the future! all the best, Jim

Absolutely flying here this week - the bottom end of the market is screaming for cheap cars. Although they want cheap AND half-decent which fortunately I've got, whereas the tales I'm hearing is cheap normally means knackered at many outlets. A visit to the block yesterday resulted in me empty handed, I cannot believe the pure shite traders are buying & are obviously going to pass on to customers - the cheap stuff looked like scrap to my eyes, everyone was whinging that it's quiet and any finance applicants usually have a dire credit history. For once I'm glad I'm swimming at the bottom of the pond.