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I asked the same question a few months back I was getting a few emails from them, however never got replies, and with no other contact details other than their username@gargurus email address its impossible to track them down. I'd send 4/5 emails at different times of the day and was getting no replies at all. I did my months free trial ( i think they charge £250 per month to be a full member ) and got very little from it at all too so was not impressed. HOWEVER - in the last few weeks I have had 4/5 enquires and have dealt 3 of them! Quick replies and deals done pretty much the same day - but all from a distance away ( Birmingham/Newark/Scotland ) Had one this morning too, but no reply yet. I'm not prepared to pay £250 a month for it, and am quite happy to reply to the leads and see what happens. They try to sell the marketing and analytics bit of it, however You can sit and look at stats all day autotrader/gumtree/ebay/google and still be non the wiser... I'm on the cheap side of the fence ( well the free side! ) Mat

My understanding is when you are on the free search customers see your cars but not location so you get a lot of enquiries. Once you pay you get less enquiries but you get more substantial ones which should convert better. Having just had a car guru trial unsure what to make of it at present. On the fence.

Renault's that have had speedo changes are a thing of the past for me, but if I do get one in and the customer pulls a funny face I'm going to quote this story if you don't mind