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Hello, Hope you're all well. Just adding my two pence worth... GG and Rosemotors are right, you can add a testimonials page. (It's easy to do within your website manager tool but if you need us to run through it, please don't hesitate to reply on here or contact me on bethany@autotrader.co.uk and we'll get in touch). I can't see your dealership details Steve so I'm unable to check your website package/templates as you may have some limitations. Here's some nice examples - http://www.stationgarage.co.uk/hall-of-fame and http://www.stephen-hannahcars.co.uk/reviews As you may or may not be aware, we have our free Dealer Ratings service whereby your customers can leave reviews based on their experience and these will be displayed on your adverts. Long term, we're looking to merge this with Dealer Websites so that Dealer Ratings becomes the main mechanism for collecting consumer feedback. Many thanks Bethany Auto Trader

VERY VERY TRUE

I Ive just had a really good thought,one of my bugbears is dealers who buy cars from wherever, throw a bucket of water over it, stick a for sale sign in it and let the customers come back with the faults after sale, This legislation should really stop these people who are everywhere and to me this is more important than kerbside traders selling cars because i have no time for their customers anyway who think they are beating us,however a customer cannot distinguish between a flashy sales pitch and a bomb type site when it comes to buying cars,ive always said if repairs cannot be made in house, then really customers shouldn't be purchasing from these places unless the seller can tell the prospective purchaser where his cars go for repairs because lets be honest a lot of smaller traders would have dave up his council flat fix it with his range of hammers otherwise and to take it one step further unless you are a large chrome palace then selling or giving away 3rd party warranties is really a get out for the seller,this new legislation rally does bring a more level playing field. Ive been updating my appraisal sheets this last few weeks and trying to cover every base ,i realise i cant but now get the customers to sign off the appraisal before i let them make a purchase as a classic example for rejection with no appraisal is a seized rear wiper missed at pos and customer says they needed one,silly but a good reason for rejection with a signed written report from your competitor because there wasnt even a half decent bit of rubber in the blade thus proving fault was present at pos A lot of businesses are going to shut over this new rejection in 30 days because lets be honest cash flow is king and we dont all have enough of it Has everybody listened to the links that umesh highlighted in the podcasts with lawgistics? They really should be bedtime reading for all of us,thanks again umesh

Not sure if I should blab about this (as I usually prefer to keep my opinions to myself...), but I've been a user of autorola's Autofind Stock Locator for many years. Not only does it have a large no of main dealer cars for sale, there is also a facility to add cars to advertise. Doing this by reg no lookup gives both cap and glass valuations. Tbh, I don't think I pay anything for it, so seems like a proper bargain to me! If there is a cost, I'm sorry but don't grass on me.