RE: Dealership takes customer service to new level for new dad Richard

[James Baggott 227]

I love this story. Have you guys ever done anything similar? It's nice to hear a heart warming tale these days :)

[GreenGiant 287]

Heart warming indeed and I'm sure many of us have (and would) do similar things when we can. But maybe not get so lucky with the PR afterwards.

 

 

...not sure the original quote for £600 to repair a bumper scuff was quite so cardiologically toasty though, but we'll just skip that bit.

[Cornish Guy 45]

Er no.

We don't try to rip our customers off in the first place!

 

Who are Styner BMW anyway

[umesh 336]

GREAT story indeed ! customer for life comes to mind and probably family for life ! Great PR Well done to Sytner team.

[James Baggott 227]

Unintentional PR though. We didn't get this from a press release. Someone saw it on Facebook and sent me the link to the customer's happy post.