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Showing content with the highest reputation on 02/09/20 in Posts

  1. 1 point
    The new price indicators are border line criminal, Autotrader could not develop software to value owners, so that part of the valuation was binned, Autotrader could not develop software to value service history, so that part of the valuation was binned, Autotrader could not develop software to value colour desirability, so that part of the valuation was binned, Autotrader could not develop software to value spec, so that part of the valuation was binned, (although i do believe there is a pathetic attempt currently ongoing, Current ratio of £10,000 spec adjusts value by £200. Yet the "masterclasses" educate dealers that these are the very things customers look for The High price indicator is also in Red/Amber which was previously used for CAT C, Incase a customer struggles to read HIGH PRICE, we have a speedometer/graph with high price revving off the scale, and if that is not enough of a deterrent, a baseless calculation has also taken place providing a figure to the pound of how much the customer would be paying above "market value", in some cases upto £2987. Absolutely no information anywhere to suggest where these figures are coming from as the Autotrader does not have one advertised £2987 cheaper, so a market only Autotrader have which is not on their own platform, (imaginary). Dealers who sell standard vehicles wont have much trouble with the new system, Dealers with specialist stock have major issues, Which dealer would price they vehicle above market? Does that make any sense, the first to suffer would be the dealer, The vehicle would not sell, Simple. Pricing vehicles is what dealers do, its part of the job, if we feel a vehicle is worth more we clearly have a basis for that, if we get it wrong it dont sell, Autotrader have really made a huge mistake with this one, It will cost them heavily as many dealers are now making it a priority to move away, and it will happen for sure, There must be a case to make with the Office of Fair Trading against Autotrader if a vehicle has been purchased as "Great Price" if that vehicle has 10+ owners, A Service Mystery, a list of mot advisories, beige in colour with wind down windows, a rear view mirror for parking sensors and 4 different wheel trims on it and pictured in a backstreet, How does Great relate to this? The system is to offer customers more transparency, lol
  2. 1 point
    Hi AShley ,this is very sound advice you give. I can relate a story that crushed a business due to a car crash whilst a loan car was used too,I would never do it as most customers think they can abuse the privilege they are offered,even simple things like speeding tickets are a nightmare as you chase up the hopefully signed paperwork the customer signed thus ensuring you as the named owner doesn't take their sp60 Nap not for me,theycan take shanks's pony
  3. 1 point
    I would have grabbed the guys number see if he does any weekend private work for when your stuck again, that simple fault could have cost you a sale.
  4. 1 point
    Wrong! It will be the driver AND the vehicle owner for allowing that person to drive without insurance.
  5. 1 point
    Yes, almost all buyers will test drive cars that you are selling in the £1000-£2000 range. Its unlikely that you will be buying cars with reports in that price bracket. May be more sensible for you too look out for cheapies for sale privately so you can have a good viewing and a test drive. You need to cover yourself with your paperwork. I'd highly recommend downloading the 'How to be a car dealer' guide on the forum as it'll give you much more helpful advice. Every day is a school day, I don't consider myself an expert. There are a lot more experianced voices than mine on the forum, so pay attention to the advice given to you. But first, insurance is a must. You'll need to to register with most auction houses, to collect your cars and run them too and from MOTs / garages, to test drive. Also, you'll be covered for SD&P on your own personal car too. When you work out the costs, you'll see that trade insurance is probably more cost effective than day insuring a car every time you want to use it.
  6. 1 point
    What are you going to sue for ? what is your material loss ? zero, go rent a boxing ring and last man standing gets the password to the mid database.
  7. 1 point
    Dear Cuntomer, The CRA 2015 is in place for your protection.It also protects the dealer. You cannot pick and choose the sections you wish to use in your favour. The CRA states for any defect present within 30 days you are entitled to a refund. I am offering you a full refund due to the car having numerous issues and I want the car back to establish some facts and why this car is not meeting the bill of our usually highly prepared cars. I want to launch a full internal investigation into the matter. Furthermore I am a fair, reasonable trader who looks after my customers. I can only reimburse you for items explicitly agreed in writing. You have been given no authorisation for any expenses against this vehicle. Multiple spurious claims have arisen since purchase. I am sure you will agree the best course of action is a refund. Please return the vehicle, with any documents within 14 days and I shall make a quick transfer back to you for the amount paid. Jordan CEO Jordan Automobile Group
  8. 1 point
    If bluetooth isn't operating it'll be the Blue and Me unit - the speedos flash on Fiat and Alfa to indicate a none engine related issue. We've replaced a good few blue and me units. Can buy a second hand one, plug and play and they're located behind the glovebox, once fitted do a proxy alignment, it would be worth doing this first just to see if it cures the issue. Very common and we've replaced around 10 this year. We normally find its been caused by some aftermarket electric item been fitted, most common on the Punto is an insurance black box but others are hard wired dashcams, different head units etc. Any decent diagnostic machine will perform the proxy alignment, we use Snapon.
  9. 1 point
    Correct ! Trade plates and vehicle you use /taxed vehicles only. Been like that for a while
  10. 1 point
    It sounds like your all on about part time trader polices, I wish my trade insurance was £1400. I have always had combined policy to cover garage, stock, road risk, employers liable, public, business interrupt etc etc I am currently having to set up another trade policy for a new pitch as its a different company name, Its becoming very expensive. Mind you nothing compares to when I had my policy for a car auction, that was eye watering , only 2 firms in the UK ran such policy's so not much competition. Broker was telling me the other day he cannot get a trade policy for less than £850 for part time road risk, and even then it needed to be full NCB, Right area of the country, no points and be lets say an older gentleman.