Leaderboard

Think of it like this as as well because I used to be a bit like you back when we first started. Now we are more established we get a lot of walk on customers. I think around 60% of customers we have had no contact with ( email / phone / facebook / carrier pigeon) . They just turn up. Lets say its 9am and I get a call from someone who says is the X5 still for sale thinking of coming round a bit later. Yes it is. I always ask them are they coming a long way, do they want to secure the car with a £100 holding deposit, all my adverts mention the deposit and all my videos mention the deposit. This sorts out the men from the boys and the serious ones travelling from London, or booking a flight from Aberdeen will do it. Lets say 10:30 I open office door someones looking at X5 likes it and says I want it mate, let me pay the asking price and I will even buy it on finance netting you a nice bit of commission. Do I say -'nah sorry mate, some guy called earlier' or do I say ' Old out yer hand geezer'. If a few hours later the original caller turns up to view it and finds out its sold I do not feel bad, not even for a second because they had the choice for it not to be like that. Simple.

Big/ bigger dealers £40k doesn't really show a shortfall in the cash flow / system , I've heard about Ten of thousands£££ with some BIG players and it took months and months before they find an issue /shortfall ! Just very sad that these people are put in place of trust and abuse that trust! Heard a few years back small franchised dealer had new sales man , He was always willing to work wekkend's etc , The owner thought wow, this is a great find, ... as time goes on owner steps back a little bit more ! Salesman off ill one week customer comes in with an issue on a car he'd bought over the weekend - a cheapie , no trace of sale or that vehicle - Long story short , you can guess .. the salesman was selling majority of the swappers for cash - most deals showed no PX , Can of worms opened that day - I Remember him telling me how heart broken he was and thought there was at least 7/8 cars a month being sold by the salesman and pocketing all the money !