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I have just had 'pricing dyslexia' taken to a new level. So I had a golf estate up for £11200 . Customers were very interested in part exchanging against it and did their "homework" before they arrived. They used we buy any car to value my golf, they accused me of ripping them off as WBAC would have paid £7000 for it and I have it up for over £4000 more! Well well well. This is a new situation. Although my golf was the cheapest in the area they were not happy that they were getting the best deal and were adamant that I was ripping them off. I tried to explain to the husband how WBAC works, but he "ALREADY KNOWS". Eurghh

What do they think WBAC do with cars they buy.... Some people are just on different planets.

Hi Philip. I am a little tech savvy and love the apps. I am going to bore you and tell you what I have in the "work" app folder on my phone. Pages - Manage your facebook page more efficiently than the standard facebook app. VA - Cap's valuation anywhere, handy for when you are away from the desk. Manheim - Self explanatory. BCA - Self explanatory. Portal mobile - Autotraders dealer portal good for uploading photos taken with your phone but nothing else. I would always use the web based version as it is mobile and tablet optimised, however you can't upload photos this way. Autotrader- the customer facing app. Santander - for online banking on the move Adobe reader - this is great. Download your auction catalogues in .pdf format. Open them on your ipad and then you can use reader to annotate, add text, draw all over it. I find it mega useful for auctions. As the catalogues on the day sometimes don't have guide prices. Good garage scheme - so I can check out our amazing feedback HPI - hpi checks on the road. Ideal Numbers - spread sheets on the phone, Trainline - if you can't be arsed to drive and might be collecting a car, book a train ticket National rail - for when your train is then cancelled and you need to look for a replacement Waze - the best sat nav for when you are lost

We know what your px is worth, honestly we do ! We know how our car is priced against others in the market, we honestly do! When you tell us you are looking at another car we will find that car online! We will then know that it's a year older, 2000 miles less but £800 more. When you tell us you think you car has done about 60k miles we know it has done more ! We also have families and children, so when you phone us on Sunday afternoon don't be surprised that we can't give you a px price within seconds When you meet us at a Christmas party and ask us what we do, we know you will say the word 'dodgy' within 30 seconds! We also don't want to talk about you 02 plate Jag X Type all night, if you try don't be surprised to see us drink to excess. We haven't a drink problem it's just that you are boring us! We can tell when your lying, we honestly can!

and as always Jim, we're here to help at CDM in any way we can....