The unknown. We all know the finance is changing but smaller dealers are unsure what we have to do. Reading the guidence notes leaves me non the wiser as its written in a way thats hard to understand. Tell us what to do and how to do it and we will do it. One section of the notes talks about writing a business plan, all well and good but how many small dealers have every wrote a business plan, some of us wouldn't know where to start.
I'm sure all of us who sell finance want to do the job right so why carn't the FCA help us do that