Sold car - unable to tax on v62

[BIGNIT 4]

Sold a car, don't have v5. Come to tax on v62 for customer, it wont let us. Any way around this?

Car is currently untaxed, post office says error code 6006.

I have heard you can tax with DVLA over phone is this correct?

[It's me 615]

I can't help but can advise

if I ever take a car into stock with no v5 I open a dvla chat to confirm its showing as in trade then mark the time and date the chat was made on my white board 

your car maybe not in trade 

[TM1989 3]

Unfortunately you won’t be able to tax the car unless it’s in trade. It’s a nightmare mate. Dvla take the Michael with the log books if your car isn’t in trade. If you ring them they’ll just say you should’ve not bought a car without the v5. That’s what they said to me anyway. I had to wait 4-5 weeks for the log book to come through and then sell the car. 

[SAC 1]

hi

why not ask the previous owner to get a duplicate online takes 5 days

[It's me 615]

11 hours ago, SAC said:

hi

why not ask the previous owner to get a duplicate online takes 5 days

under gdpr this information will never be forwarded. 

if car came from customer direct I always electronically transfer it into my trade before I allow them to leave my premises and give them a paper copy of all details, sorted then

if no v5 offered unless there's a definitive trail I won't take it because its even needed if I weigh it in as we get paid direct into account, too many baddies out there these days