Thought I’d just mention this on here with all this adverse publicity about Citizens Advice and the number of complaints being received the customers can easily check a dealer’s reputation instantly!
There are many on this forum who have grasped the importance of positive feedback , I have sold cars to new customers who have read positive comments about me and given them the confidence that they’re dealing with someone who actually cares about the business.
For those not aware of www.carbuyingadvisor.co.uk why not check it out and see how it can benefit your business ?
FREE trails available http://www.carbuyingadvisor.co.uk/register.aspx#.UnzW38RFAfE
The site also shows some frightening ‘negative’ testimonials which will obviously have a negative impact on those not looking after their reputation!