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Great to see motor dealers in the 'Sunday Times Top 100 employers' but what do you think makes a good employer? This is the article for those who might have missed it: Swansway group was the top rated dealer group in the just published Sunday Times Best Companies to Work For 2015. Over 1,050 organisations with over 2.5 million employees submitted applications for the 2015 Best Companies to Work For assessment. The 100 Best Companies to Work For in the 250-3,500 employee range included motor finance company MotoNovo as a new entrant in 14th position. MotoNovo employs 297 staff and has annual turnover of £804m. Motor dealer Swansway was in 34th position. Swansway is rated 32 in the Motor Trader Top 200 with turnover of £290m, employing 670 staff. The Car Finance Company was in 74th slot and used car retailer Motorpoint was in 92nd position. Motorpoint is rated 2 in the Motor Trader Top 50 Independent Dealers with annual turnover of £361.7m. The final two automotive firms in The Sunday Times listing were car distributors Toyota (GB) and BMW GB. Employees assess their company on leadership and how they feel about the head of the company and its senior managers Your thoughts?

Like everyone in any business we make so many decisions some without thinking ' auto pilot' ! So what's the BEST and WORST decision that you've made in your business ! premises , stock , eureka moment that made you fortune or blow a fortune , coffee choice ! Fire away.

Why ? No Contact ? Some time ago Jim started a topic called 30% which was more about mystery shop. Sometimes I do wonder about other business and what happens to why they follow up , here are a couple of examples of what has recently happened to me: 1- Contacted a company on behalf of the business next door about some graphics on their van couple of weeks before Christmas , told them who it was for & what was required. A week went by no contact so I just emailed ( 3 people same as 1st email) as to any news? Email straight back sorry – short staff as big projects on but promise 1st week of Jan with quotes! Told them that was perfectly fine. 2- Another company have demonstrated a product which I am quite keen to go with about October time, I have demo model but need a modified part to make it more suitable for me to see effectiveness. After a meeting in late November is was confirmed 1st week of January modified bits will be sent to me! You’d be thinking the sales person needs sacking for not following up ! in both scenarios ‘owner- directors’ are the people I’ve been dealing with.... So the questions . 1- Are they too busy with other ‘bigger’ contacts? 2- Forgot? 3- Can’t be bothered? A quick email or phone call ‘just keep’ in touch would reassure me – normally I’d send a reminder email asking if they’ve forgotten but this time I thought I’d see how long before any contact was made. Any comments ? thoughts?