I agree with every word said by Green Giant, I have posted many a comment on Autotraders Forum on the same subject normally with a pathetic reply of how Bethany "understands my frustration"!! This is obviously a statement which Autotraders staff have been told to use to try and pacify their disgruntled customers. This is the reply I received from Autotrader.
Chris Wheatley
Participant
th December 2014 at 7:52 am REPLY
Bethany Hibbert
Keymaster
Hi Chris,
Thanks for your post and apologies for the delayed response.
We are currently working with our data provider to refine as much manufacture spec as possible. As we want to make sure this data is as accurate as possible, this will take a bit of time. As I am sure you can appreciate this isn’t something we can improve overnight but I can reassure you that it is something the teams are working on.
We are looking to obtain all vehicle data for the most common models, introduced from 2008 onwards. This will probably take us up until around Easter time.
We realise some of the spec returned is deemed to be really basic and we understand this can be time consuming when changing these features manually. We should have this improved shortly after the New Year, meaning you do not have to manually edit the spec. As soon as I have an update on this I will let everybody know.
One thing you may also find useful is that our insight shows the majority of consumers have already done their research before they have decided which vehicle they are interested in. What they tend to be more interested in is things like ‘full service history’ and ‘3 years warranty’.
If you do have any specific vehicles whereby the vehicle data is incorrect, please let me know and we will look into this for you.
Many thanks
Bethany
Customer Community Manager