Wheelerdealer1

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Posts posted by Wheelerdealer1


  1. Just to put things in perspective I spent over an hour the other day with a lovely old couple who were buying a car for their grandson.

    However they wanted to do an online payment, never done it before ! And not great on the PC either, we got through it, put it's a painful process with a certain type if customer.

    Yes of course I'm happy to help, they are buying a car from me, but it's another hurdle to work into the sale process, and makes it time consuming.

    So I'm doing more work, but then I'm losing the benefit of taking a taxed car in, and that's money out my pocket.

    So the dvla take but so far do not give us anything back in return

    • Like 1

  2. I see what your saying green, but I think James did well considering, it's a bit like PMs question time , you have to read between it

    Digital v5 will be a good thing I think, but for him to say sitting down with the customer to buy tax should be part of any GOOD sales process shows he doesn't understand the nature of our business


  3. It's crazy really is, but the refund will go back to the last registered keeper they say, let's see how that works in practice

    As traders we should have been given somthing back , either abolish trade plates and let traders drive untaxed while the car is in trade, or exempt us altogether from having to sorn therefore taking away the fear of fines for untaxed cars sitting in dealer compounds