MOTORS

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Posts posted by MOTORS

  1. Posted

    17 hours ago, NOACROSS said:

    Sounds cheap.

    Just think about insurance, security and possible damage etc. 

    This - speak to your insurance company to ensure that they will cover your total stock value stored in the unit. They will obviously want to know the address, security, alarm, possible window access (grills over etc), roof access and make sure that car keys are either in a locked steel cabinet or away from the premises out of hours. 

  2. Posted

    1 hour ago, Nick M.K. said:

    Never, never, never do that again. 

    It's asking for trouble. Especially when the numbers start adding up to more than 3.33 a month. "Yes, everything is MOSTLY OK but we have a squeak from the front wheels when we turn to full lock, what WILL you do about this..." 

    WE ARE NOT NEW CAR DEALERS, WE DON'T HAVE THE MANUFACTURER'S BACK UP AND WE DON'T NEED TO DO WHAT NEW CAR DEALERS DO. 

    Er - yes Ditto for sure!

  3. Posted

    9 minutes ago, EPV said:

    I’ve often wondered along those lines. Some punters love to see receipts for loads of work because it gives them comfort that things have been replaced. Some punters don’t want to be reminded cars can go wrong. I don’t think you can be everything to everyone. 

    Exactly - you can't be everything to everyone. It won't suit everybody. I've always had the policy of being open and honest but like Nick says listing repaired faults might backfire on me one day. If we get a car with lots of faults we trade it out rather than repair and risk it going bad.

  4. Posted

    2 hours ago, Nick M.K. said:

    I would’ve shown the car. 

    Explained the EML and that that it is a minor issue but we have still booked it for Fri to get sorted. Offer to take a refundable deposit from the customer.

    This way you know you have a buyer lined up and if it turns out it was something serious you kindly refund their deposit in full. 

    To Motors: I wouldn’t write an issue in the pdi check as repaired. This guarantees you a valid comeback if the customer has the same or similar issue in the next six months (misfire bank one cylinder one as an example). 

    2 hours ago, Nick M.K. said:

    To Motors: I wouldn’t write an issue in the pdi check as repaired. This guarantees you a valid comeback if the customer has the same or similar issue in the next six months (misfire bank one cylinder one as an example). 

    It's a good valid point, however we have always marked down faults & repairs. We give customers copies of scans showing faults with dates and mileages as well as scans with dates & mileages with no faults after the repair with a copy of the PDI. I find customers like to see stuff which has been repaired rather than just a row of ticks saying everything is fine.  If this policy backfires on me in the future I may reconsider but for now it works well for us showing "repaired warts & all".

  5. Posted

    Definitely good luck I would say. Better to sort the issue before the customer lays their hands on it. Best now to scan the car to find out what the code is, repair as necessary, clear the code and test drive before confirming error code has not re-appeared. I would personally write the issue on the PDI check sheet and mark it as repaired.

    Good luck with it.

  6. Posted

    1 hour ago, Dave2302 said:

    I agree, I've said that a few times in this thread, albeit in slightly different words ......................

    "Any code that affects Airflow through the Engine will stop ECU from doing auto regen" ;)

    I think that's a bit harsh .......................

    Take me for an example, been in Motor Trade since I was 15 but ......................

    I've never run a busy sales environment, I just buy repair and sell a few for a very good Profit !!

    My core business nowadays is Diagnostics and Rectification works, (Workshop).

    I average 5 sales Cars a month, in a very unique environment, never advertise etc so I couldn't possibly advise some of you guys on how to increase Sales, Format Adverts and take Photo's etc etc..

    However when someone has a problem car although it is difficult across the Internet I can and will give advice on that ;)

    Some Noob's yes clueless, some will have knowledge, maybe they no Finance, maybe they know Advertising, maybe they know Air Conditioning ???

    Maybe their old man is one of the MD's of Arnold Clark ;)

     

    *know

    1 hour ago, Dave2302 said:

     

    I think that's a bit harsh .......................

     

    I was actually sticking up for the newbie. Lots of them are just starting out and have made mistakes, are very green and don't know anything much at all. There will be newbies asking questions who have knowledge and of course who can contribute to the forum. The earlier post by EPV seemed to imply that if the newbie didn't hang around to help others they weren't welcome and I disagree with that. I was trying to make the point that if the newbie has no knowledge then they can't offer advice (yet) but may well be a great future member of the forum and able to offer advice when they have gained some knowledge.  

  7. Posted

    11 hours ago, EPV said:

    You think it’s acceptable for people to put time and effort into helping someone only for them to suck up all that help and knowledge and not stick around for a while to see if they can help others? You’re ok with that? 

    The newbie has no knowledge, that's why they are asking for advice. Stick around to see if they can help others?  They know bugger all and can't offer help or advice until they've gained some knowledge and experience. Let them get VAT registered and send their money to HMRC every quarter then they might have learnt something useful. Offering advice when they know bugger all is no use to anyone.

  8. Posted

    1 hour ago, EPV said:

    Another “first post please be nice” type who’s in the shit and will disappear when they’ve sucked all the advice up for free. 

     

    Gosh, you're harsh with newbies. Read your first post as a newbie from February 2018...

    • Like 1

  9. Posted

    51 minutes ago, AAM90 said:

    We could do with an interest rate rise

    Interest rate rise = punters can't afford to swap their cars.  

    Too many stock funders feeding the stupidity. Lots of cars went through auction this week from Nextgear - hopefully traders will realise soon that they need to make proper money.

  10. Posted

    6 minutes ago, EPV said:

    That’s a 50 mile radius from you. I expect a 50 mile radius from Gary will be different, lower in all three cases. In fact 50 miles west of Gary you’re very wet and very cold and very drowned I expect. 

    I know that - just trying to help

  11. Posted

    14 minutes ago, MattR said:

    Correct, EPV. In the meantime Gary, Hold on, it happens eventually. I Dont have Autotrader Price checker, but I'm sure that someone on here may have and therefore be able to guide you on desirability or price pointing

    SD10BVB 43,000   86/100  £2700

    SP59OVB 20,000  63/100   £2769

    SH12XGG 71,317  64/100  £3264 (no mileage listed on your website)

  15. Posted

    14 minutes ago, Nick M.K. said:

    Exactly. They make so little out of our funding facility it's not economical for them to provide it without the reciprocal business. I have a monthly target of around £11K finance deals (it varies month to month) and I average £25K in deals a month so they are very happy with me. While I can continue to exploit that relationship I will. 

     

     

    I agree totally. If it works for you that's great and exploit it 100%. What cheeses me off is we were on target for the year and they pulled the funding for three months worth of zero finance sales. To be fair they have increased the commission considerably since so I just take the commission now with no pressure to sell, and don't have the 90 day funding clock ticking away (not that we had many cars go to 90 days).

  16. Posted

    8 minutes ago, Nick M.K. said:

    I have a stocking facility with Close Brothers. 3% interest (annual), more than double that in finance commission (per deal, NOT annual) at the top sell-out rate and at over 35 months lend. 

    Costs me approx £35-40 to finance a £10K car for a couple of months which when sold brings as much profit as 5 newish superminis sold by the PLCs. IF the sale is on finance it brings a few hundred extra in commission and after doing this for a few years I personally think it's NUTS not to go that way (while it exists because it won't always) and continue working with your own money exploring the buy for £1200, prep for £300 sell for £2795 niche. 

    It is the same as buying a house with a mortgage and buying it with your own money. Yes, the mortgage company charges their interest but you will take ALL of the profit margin after you sell it without putting up the capital to buy. They work for you, their money works for you, NOT the other way around. Not a good starting-up strategy though...

     

     

    We had a stocking facility with Close Bros for 3 years up to 2 years ago. Didn't do any finance deals for three months and they pulled the funding. Every month the rep would come round and ask what are we doing to push sales with finance. If customers can get Santander loans for 3% APR they don't need your 9%+ APR HP Close Bros.....  We fund our stock ourselves now but the new Close rep keeps offering stock funding again. No thanks - don't need the pressure to sell finance.

  17. Posted

    1 hour ago, Nick M.K. said:

    But you CAN apply for a new V5 surely??? You fill in the V62, you pay the £25 and eventually a book will arrive. 

    If you fill in the V62 with new keepers details and pay £25, they will receive the new V5 in their name. Or you can fill in the V62 in your name requesting a new V5. Once your customer or you have the new V5 (with a new keeper added) you can tax the car. The problem is waiting for the new V5 as it takes weeks (6-8) for DVLA to write to the old keeper and for the old keeper to respond. 

    This is not the same as the old keeper requesting a replacement V5. A V62 requests a new V5 with a new keeper added.

  18. Posted

    On 06/10/2018 at 7:10 PM, Nick M.K. said:

    Errr, no. 

    A V62 + £25 at a post office should tax a car and request a new V5 even if not in trade. The only difference I know of (I could of course be wrong) is that if not in trade the DVLA sends out a letter to the last registered keeper to check that they have indeed sold the car and it makes the process longer. A week or two when in trade, around 4-6 weeks when not. Which sounds like a big deal but if you have sold the car and the new keeper knows that it's taxed they usually won't care how long they wait for a new V5. 

    I never submit new keeper details in the first 3 weeks following a sale and no one ever calls me to check why the V5 is not there yet. 

    Sorry, what I meant was you can’t request a replacement V5 with a V62 to allow you to tax the car. If the car is not in trade you can’t tax it at a post office.  I’ve had this twice, once about 7 years ago and once last year. Spoke to DVLA both times and they confirmed while there is a keeper registered on the car you can’t tax it. If you fill in a V62 for a new keeper (buyer) they have to take the car untaxed (not possible) but they will receive a new V5 in their name once DVLA has written to the previous keeper to confirm they are no longer the keeper.

    What I did in both instances was fill out a V62 in my name to get a new V5 and then sell the car as normal. Now when I see a car advertised with no V5 I ring DVLA to confirm if in trade or not. 

  19. Posted

    40 minutes ago, Dave2302 said:

    LIKE

    Yeah, +1 not really much point ????????????????

    1 hour ago, Nick M.K. said:

    By the way, what is the significance of knowing that it's IN TRADE? 

    Since DVLA closed their local offices I've never come across a car that can not be taxed at a post office with a V62 and £25 fee. 

    If the V5 has been lost and the car is not in trade, that means that there is still a keeper registered at DVLA. V62 at a post office won't tax the car or request a new V5. Obviously if you know who the keeper is they can request a new V5 from DVLA. If you don't know the keeper then it's a problem.

  20. Posted

    20 minutes ago, EPV said:

    Yes it does. Exactly my point. 

    So why would I bother to give a customer something to warrant them against, well, nothing, and give them some sort of expectation and me the grief? 

    Perhaps if I sold 3 year old £20k cars I would see things differently. But I don’t. I sell 10 year old 64k Miles or 8 year old 75k miles or 5 year old 127k Miles. EVERYTHING on the Lawgistics list, give or take, is subject to wear and tear. So it’s all excluded! Pointless for me and gives billy false expectations. I sell proper straight cars for good money. What happens in the months following that is the customers responsibility. Usually, nothing happens. 

    I just let Lawgistics deal with the claim via the administered service. We too sell very straight cars with no faults and have very few claims. I find most people want or like a warranty.  Anything that helps to sell cars is a plus for me and I pay Lawgistics to take the flak.

  21. Posted

    56 minutes ago, EPV said:

    This is what I used to do, then I realised that it actually made no sense because what is listed in that Lawgistics warranty, I'm not prepared to cover, as most of it when failing on my stock profile, is down to wear and tear.

     

    But Lawgistics warranty specifically excludes "any claim arising as a result of gradual deterioration through wear and tear" as per their general exclusions. 

  23. Posted

    14 hours ago, Ocsltd said:

    I've got a repeat customer who is after a low mileage 1st car for their son, up to £5k. They've suggested something like a VW Up and gave asked me to keep an eye out for the right car. I've had nothing to do with these, are they any good? Any common issues to watch out for?

    I've just taken a red Up Move (Nav) in px 33,200 miles full service history https://www.pas-motors.co.uk/used-volkswagen-move-up-3-door-hatchback-for-sale-in-scunthorpe-lincolnshire/  £3200 no prep at all

  24. Posted

    14 hours ago, Stalker said:

    If you read the V5 correctly, it’s the customers responsibility to send the yellow slip away.

     

    Remind the customer of this and put a full stop after it.

    Most of the V5's out there were printed before the DVLA on line system started. The new V5's all state on the yellow slip that the purchase should be notified on line, or post the slip.

    We always notify on line in front of customer. Print off the DVLA receipt and staple to V5 for filing. Customer gets an immediate email from DVLA confirming. Job done - next customer please...

  25. Posted

    1 hour ago, Dave2302 said:

    I just bought a Honeywell Air Fed Mask kit and a bunch of tear off visors ;)

     

    Don't forget to feed the air fed mask from a separate compressor with 3-stage filters way outside the paint zone, otherwise you'll still be breathing in isocyanates from the paint area courtesy of the local compressor...