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I think you forgot the word 'some' from the beginning. Anyway, the majority of Motor Traders do not want to buy part exchanges online. Besides, we are talking about Used cars, not TV's or shoes or cases of nasty wine or 45 minutes on a bouncy castle. The fundamental difference is that ALL of our products are different from all of the others. So they need to be seen to be compared properly. And that's before you consider the Distance Selling Regulations and how that impacts us, too. And Max, the more you reduce the Overheads and start competing on price, the less money you make, the more you have to cut costs to keep afloat, the more you have to sell so you'll need more staff de da, de da, de da. Shortcut to the Bankruptcy court. Good luck with that.