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Showing content with the highest reputation on 06/11/14 in all areas

  1. 1 point
    umesh
    Think 'we' all have to put ourselves in customers shoes ! ( if they fit!) certainly 700 miles and such short time ! I'd be apologising to the customer , courtesy car - new pads fitted - washed give it back ! he/she will be telling everyone what great service and hopefully return to buy another !