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I've finally pinned down the SMMT''s chief executive to an interview. I'm speaking to him tomorrow at 6.30pm. Pre reg and market growth will be on my agenda. What would you like me to ask him?

thing is, if you had told mrs a that you can only hold it with a deposit she might have thought you were trying to corner her ! you cant win in this game ! from what i read mrs a had ample oppurtunity to " get a quote for insurance " and coming in 'either tomorrow or Monday' is not a firm confirmation on her side neither, youve done zero wrong ! have a little bet with you, bet you a tenner if you phoned her back up and told her the other clients backed out then you still wouldnt get a sale from her, there will be a reason and its probably her husband saying you know we cant afford it ! trouser the money and carry on and regarding deposits, i remind customers that YES there deposit is fully refundable BUT i am entitled to compensation because they have broken the agreement for buying the goods, this compensation could come out of there deposit money because i have spent money based on there order [ cancelled adverts, mots, taxed, storage list can easy cover deposit ]

I appreciate your thoughts. I'm caught between a rock and a hard place at the mo. As far as we're concerned, as sympathetic as we are to A, B have put the money down and signed the order. We all know there's a hell of a jump between 'i want it' and 'here's my card details' and one does not automatically lead to the other. I did say we would remove the ad from AutoTrader, but the car was still on display with no deposit and no signed order. I wasn't available yesterday and the salesman did his job. Incidentally, this £250 deposit you take to hold the car - is that refundable?