Main Dealer servicing - MOT

[umesh 336]

Strange two things have happened this week regarding Main Dealer service dept.

 

1st - Had a Hyundai serviced by main dealer this week , 2nd service - on time as its only done 5900 miles - got the car back going through the invoice for curiosity of breakdown of costs - replace spark plugs !! now looking at the list of ' 2 year /25,000 mile ' service technically its due but doesn't common sense come into the equation at times ?  [ I didn't pay the full ' menu' price as I got a deal ] but when i booked it in surely the receptionist  could have said about the spark plugs etc etc !

 

2nd  Just sold an MX5 to a customer and he asks me if the ' bottle for the puncture repair kit is up to date as its an MOT failure'  I said I've never heard of that being part of the MOT. He went on tell me he's just had his Honda MOT'd at the main dealer and they rang him to tell him that would want replacing as its out of date for the MOT. [ The Mazda MX5 Bottle says best before 10/11 -serviced by Mazda and sold my Mazda Main dealer in 2012 , so you'd think they would have replaced it during the servicing or prior to selling to last buyer - wouldn't you? ]

 

I just asked the workshop next door - they thought i's lost the plot as its nothing to do with the MOT [ Had to ask just in case new rules had crept in and I wasn't aware ]

 

Any comments !

[Jamie Edmonds 28]

On the spark plugs, you either follow the manufacturers schedule or you don't, there is no grey area.  If you don't do the plugs then that gives wriggle-room to get out of a warranty claim down the line as 'car has not been serviced in line with the manufacturers recommendations' so on a two year old car I'd just swallow it your position.

 

I'm not up on current MoT rules, but I'm sure there's no requirement for the kit to be there, so remove the out-of-date sealant and the problem would go away anyway.  Sounds like the dealer wants to make a sale of the new sealant...