Auto Evo

Complaint - customer demand return car

Recommended Posts

1 hour ago, Dave2302 said:

Absolutely 100% , Couldn't agree more.

Part of the reason I don't get many comebacks is because there is always something needs fetching from Inverness, (120 mile round trip from me), so apart from my PDI, 90% of my Cars do that trip before getting sold .....................

I always look at each Car with the question "Would I be happy for my Kids / GF to drive it from here to Kent and back ??" and if the answer is yes then it is ready for sale ;)

I don't sell the Volume some guys do, 6 a month, so it works for me, I know it's not practical for guys down south, jeez it would probably take you a week to drive just one Car 120 miles with all the traffic ;) 

Fact is though, with my situation, a trip to IV, a trip to Kyle for MOT Test, and a run to the Take Away / Shops and they have all done around 200 miles before I sell 'em ;)

Agree Dave, I also try to do at least 100miles in anything so I can see if its carrying any defects... Simples.... Also everything is working as it should.. lets me discuss the vehicle and demo with confidence with any Billy.. But, and there is always a BUT.. its mechanical.. so it can break once its out of sight.. thing is, DALPO (do all possible) to ensure its up to the job and more (as you rightly say, would you let your  loved ones use/travel in it) before its saleable.. cant do anymore..

It you hear about it again, investigate investigate investigate.. and then do the right thing and move on!.. Even new off a dealership forecourt breaks! 

Share this post


Link to post
Share on other sites

Exactly, couldn't agree more, couldn't have put it better ;)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now