umesh 336 Posted January 3, 2014 Insurance company selling used cars? Not sure if anyone else spotted the advert last night Direct line insurance shows a car being damaged by a truck ...goes on to say IF your car is a write off ,we can either pay you to go and buy, or we’ll get a car for you and even to the point you can upgrade and we’ll find you a better car? Does this mean they are actively trying to replace/upgrade the customer’s car themselves? Do we have another ‘used car’ retailer or are they simply ‘trying to help’ the customer? Share this post Link to post Share on other sites
Ray Fenwick 0 Posted January 3, 2014 Hi Umesh It would be interesting to find out where they are sourcing the vehicles from. From an insurance point of view, generally once the claim had been finalised the insurer would simply pay their customer the agreed amount and then leave them to it. Share this post Link to post Share on other sites
James Baggott 227 Posted January 3, 2014 Is there a link to the advert anywhere Umesh? Share this post Link to post Share on other sites
umesh 336 Posted January 3, 2014 James ! Mind reader - Was thinking I should have posted a link with the topic ! http://www.directline.com/car-insurance/claims/written-off.htm Different ad than the TV one I've seen but same message ! Share this post Link to post Share on other sites
used car seller 8 Posted January 3, 2014 http://www.directline.com/about_us/news_19072013.htm " trusted car dealerships" ? Share this post Link to post Share on other sites
Ian 15 Posted January 3, 2014 Hmm, stinks to high heaven does that. Share this post Link to post Share on other sites
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