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Beautiful South Martin

V5 not changed yet

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Just had a customer wanting to hand a car back after 1 week of ownership. My question is this?  DVLA have not been informed of new keeper change which is at present 1 owner. It was taxed by direct debit and customer has advised she is cancelling direct debit once it is returned. Once I put it back up for sale and resell how do I re-tax to new keeper ?

Trying to avoid putting it into the cancelled customers name as 1) her name will be on the V5  2) And if I did I'm not sure I will ever see it again once its posted out to her by DVLA as she's a bit of a shouter. Any advice please.

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Hi

You will need the 11 digit ref number on the green new keepers slip to tax the car again. 
 

The green slip you have her is the one. Make sure you take that off her when she gives you the car back. 
 

Don’t put anything into her name mate. You’ll just have to get the v5/green slip off her. 
 

cross her name out on the v5 with acid/make up remover and just sell it to someone else mate. 

A little bit of Acetone normally does the trick to rub details off very carefully mate. 
 

I’ve had a couple of these idiot customers too unfortunately. 

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