Del Boy

Advanced Members
 View Profile  See their activity

  • Content Count

    506

  • Joined

  • Last visited

  • Days Won

    3

Posts posted by Del Boy

  1. Posted

    12 hours ago, Dan W said:

    Strictly this happened after the test drive but still makes me chuckle,

    knobhead customers trying to rag a car all through the test drive I finally had enough and asked him to pull over as I was going to drive back, I don't mind someone driving fast but he was right up the arse of other cars and being far too aggressive for a test drive, sat in silence with him on the way back to the dealership.... after we both got out of the car he said that car is sh*t anyway and I wouldn't buy from you pr*cks....

    gets into his car and tries to speed off out of our car park but he fails to see the metal gate posts just infront of him and smash..... beaches himself on them and rips his front end off. look on his face was priceless

    How many of you guys have had to stop the test drive and drive back yourself? 

  2. Posted

    23 minutes ago, Mark101 said:

    Thanks NOACROSS - two PX at cost (needed rid) the rest proper (and I do mean proper four figure) margins.

    Have more or less reinvested the capital plus profit into more stock and higher value, whilst enjoying a decent wage.

    It’s why we do this stuff - right?

    Thanks again mate, I’m chuffed to bits with the last two months.

    Well done that man! I love it when that happens, I mean proper margins for the month... maybe 5 figures? I’ve done it a few times. It makes me wonder if that’s why these ‘newbies’ get into the trade thinking it will happen over night and consistently every month with no losses! 

    It’s no surprise they only last 5 minutes then go back to their day job. 

  5. Posted

    2 minutes ago, Arfur Dealy said:

    I'm currently getting one after another, after another... It's really starting to annoy me, I'm just not being able to have the patience for these cretins.. I mean, how do they get through life being so fecking stupid.. My lack of tolerance levels are currently at 110%... I can see me get negged soon !!

    Funny how they all come out at once isn’t it! Lol 

  6. Posted

    1 minute ago, Rory RSC said:

    I find dickheads tend to come out every day of the week irrespective of it being a Sunday. Last couple of weeks has been non stop dealing with idiots. 

    I agree with all of this!

    However for me, I pisses me off even more being a Sunday. 

  9. Posted

    37 minutes ago, justina3 said:

    I had a complaint about our sales man last month, customer rang in saying he was rude and abrupt when I asked her for details she told me she doesn’t expect to be told sorry this garage isn’t for you when she asked can you not help me the sales man advised she needed far more help than a car sales can offer.

    of course I had to quiz him on it, basically the lady came in with her how to buy a car guide and laid down the rules of how she wil do business with us terms and conditons even had them written down, then a check list for 7 different cars she wanted to drive 

    my guy tried his very best after 35 mins of pointless dribble explaining it is impossible to match Hyundai,s 7 year warrenty of a 2k Fiesta she then acccused him of trying to put her in a clearly illegal car as why would be putting trade plates on she isn’t in the trade and we must be trying to mask the cars real identity from her. 

    At that point he pointed her in the direction of the door and said thanks but no thanks.

    I said good bullet dodged there and made the next round of coffee.

    This is shocking! 

    However, a good decision from your salesman! 

    Too many young lads selling cars looking for commission etc then cause more hassle for you later on! 

  10. Posted

    13 minutes ago, BHM said:

    How much!?!!! I don’t know whereabouts in the country you are but those heaps of shit are more like £395 up north.

    I don’t mind the sub grand market - there are no more messers on a £600 turd than there are on £1500/£4000/8000 cars. Tbh I’d rather deal with a cheap car punter than a VW prick on a £2000 Golf.

    Lol down south mate. 

    To be fair it’s a tidy thing, 70k. Runs well. 

    Had loads of interest in it, all wasters so far. 

  12. Posted

    10 minutes ago, tradex said:

    Well what do you know, last thing yesterday guy comes on pitch on a 795 cheapy px of a 53 non dmf, non dpf 90 brake 307 2.0 HDi, 130k, all the doors, years ticket, 14 services, belted twice, really clean old thing, family owned and I don't mean the family of man....silver though:P

    Last belt 'n pump at 101k/15.....guy insists they need a belt every 36k/3 like his Passat did "thats a VW isn't it, I'm not great on gernan cars?":rolleyes: with a slowly fracturing smile....even showed him the service book declared interval of 100k or 10 years "well they would say that, Peugeot want to sell more engines"..... "but they have sacrificial rockers so that even if.....ohh fuck it,  I can't be asked, theres the gate sir, I'm using it anyway, its got 3/4 of a tank in it" got in the old bus, boot to floor and drove home, leaving my partner to lock up. 

     

    First sub grand car in ages and I'm already sick of the penniless twats. 

    I feel your pain! 

    Ive got an £895 focus 2003. 

    I hate the sub £1000 market. You would think it’s worth a punt at £895 as it’s in great condition, well serviced, years ticket and belt done. 

    But no, I have had NOTHING but time wasters on it. No-shows, kids looking with their mates, dads wanting to inspect every square inch of it etc etc etc. 

     

  13. Posted

    Years ago when I worked at a main dealer (before the days of fca etc) an old boy used to come in and look at all the cars and ask constant questions etc. Now, we all know time is precious and can’t afford to constantly waste time on someone when another genuine customer will walk in and buy from another salesman. This happened to me constantly with this guy. All my colleagues kept telling me this bloke was a nutter and never bought anything. 

    Anyway, I shit you not, one day this bloke walked in dressed as a woman. Honestly I shit you not lol. 

    I couldn’t believe it. He always walked straight to my desk coz I was new, and the only person to give him the time of day. 

    He never committed to anything even after me putting pressure on him. His excuse was always crap like ‘I’ve left my wallet at home’. 

    After multiple times of this happening I spoke with my manager who gave me the ok to tell him how it was. 

    So, the next time he came in I told him I’m not prepared to waste anymore time with him and won’t be speaking with him in the future. All the best. 

    At this point he says ok I’ll have that fiesta in panther black please, on finance. 

    We sat at my desk to process the finance, the first question I asked him was... are you Mr Smith or Mrs Smith? Lol I’ll never forget him! 

     

     

  17. Posted

    I just had another one! 

    Bloke phoned me asking about a 2.5k Fiesta we have in stock. 

    I had the rear quarter and bumper sprayed last week, however it’s been done properly and looks good. Maybe a slight orange peel to the lacquer but overall very good. I would never expect a normal member of the public to notice it, let alone care about it coz it’s been finished so well. 

    Anyway, he phoned and straight away said has it had any paint work done? Coz apparently he’s the bollocks at spotting orange peel.  I thought quickly and said I can’t say for sure but I would imagine it has considering its 11 years old. He said I won’t buy anything that has been accident damaged in any way. Then he started breaking my balls about how it’s due a cam belt etc. Then I heard his wife say ‘get his name!’  

    At this point I thought this is a classic painful customer who I just don’t need in my life. 

    The car is lovely and will sell soon. I just don’t need idiots giving me a hard time on the phone. Imagine how he’d be in the flesh! 

  19. Posted

    We all get the painfull 'customers'. I am interested to know what you guys look out for in order to avoid selling to them?

    My number 1 hatred is the 'home mechanic' type. You know, the sort that thinks they know the in's and out's of a ducks arsehole...but spends most of the time checking if all the indicators work!

    I had a guy looking at a BMW 3 series. He bought his 'mechanic' mate with him. The 'mechanic' spent his entire time looking over the car whilst listening to the horse racing on his phone (on loudspeaker). We went for a test drive and within 30 seconds he shouted 'oh no, oh good god no!!' ' What is the quickest way back please?'   I didnt even bother to ask him what he 'thinks' is the problem just took the keys off him and walked off. I sold the car to someone else a couple days later and never heard another word from the happy customer.

    Then another guy who 'knows everything there is to know about cars' stating he has seen it all and has an answer for everything, asks me why my company name is not on the log book? THE CAR IS STOLEN!!! He says. At that point I think why bother even try expaining to him. Can you imagine the sort of hassle this bloke would cause afterwards?

    Anyway, do you guys have any tell tale signs you look for? Or even qualify on the phone beforehand?

     

    Cheers

  23. Posted

    2 minutes ago, met said:

    It's an old mk2 2006.

    I'll give it a try, but should there be a charge?

     

    I hope to tug it out tomorrow if I get the chance

    I’ve got the software to get the code. It should start with M. If it starts with V then only Ford can get it. Around £10 from memory 

  25. Posted

    Hi one and all! 

    Finally found this forum! I have been using IMDA since the closer of AT forum. I wondered where all the good ol’ boys went (nick, Simon, David etc)! I’ve been watching from the sidelines for a while and had a good chuckle at some of the posts... I won’t mention any names... I’ll jusy say Vauxhall Astra. 

    It’s a bit worrying this is an open forum, remember if you post about issues you’re having with a customer and they google it... they might see us all slagging them off on here! Particularly if you’re using your real name! Just a heads up. 

    Keep up the good advice guys, I’ve been trading for years and still learning something new every day from forums such as this!