James01

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Posts posted by James01

  1. Posted

    10 hours ago, EPV said:

    Viva the revolution!

    I don't know why people feel like putting their Che Guevara shirt on and try and drive people to revolt. It's not council tax, or income tax, or a state entitlement, it's a privately owned firm that charge what they like. You either have it, or you don't. So, pack it in fucking moaning and get on with selling cars.

    Exactly this, get on with it and sell enough cars that your autotrader bill becomes irrelevant! 

  2. Posted

    2 hours ago, Rory RSC said:

    Who folds first.  Need to be good at reading people in this job. If you are a bad sales person try to become a better one.

    If you have got to the stage with a customer where you are negotiating price most of the time they have decided they are going to buy the car and are just after discount for the sake of a discount. Most customers won’t walk away from a car for the sake of £200, as Rory says hold your ground if you know your car is competitively priced. 

    • Like 2

  4. Posted

    36 minutes ago, Arfur Dealy said:

    I've gone a little more expensive over the last couple of months 7-12k and they're selling quickly.... All with big margins... The VAT man's gonna be happy

    That is interesting to know that your business model is working at a slightly higher price bracket.

  6. Posted

    4 hours ago, Handjamjack said:

    I just contacted local Trading Standards for clarification, who transferred me to a helpline that turned out to be Citizens Advice Bureau. Their 'advice' was that a faulty bonnet catch constituted faulty goods and she was within her rights to ask for a refund. It beggars belief.

     

    Jesus if citizens advice do not even know how to interpret the law corrrectly no wonder we get these sort of punters. 

    If I was spoken to in such a way by said customer I would be telling them to get on their bike, bonnet catch would have clearly worked if the car was serviced before sale. 

  7. Posted

    Anyone else been struggling to get any decent quotes from Movex recently? Use them all the time for deliveries but over the last 2-3 weeks struggling to get any reasonable quotes.

  8. Posted · Edited by James01

    5 hours ago, trade vet said:

    If your business is incorporated you have to be very carefull about using stock,there are pitfalls which can prove to be very expensive if you are assessed by HMRC.....However having limited liability is a good thing for our job.Our home ‘ fleet ‘is personally owned,I use a Rav cheapie,my wife has a descent CClass,daughter has a late upmarket Wrangler ( looks good drives crap ) and we also have a Merc SL ( wife’s old car which I use in the summer to pose in the golf club car park.) I do prefer the Rav which was a swapper.

    As I found out in a recent inspection. They class it as a benefit in kind. 

  9. Posted

    I went with a friend to look at an RS5 they had for sale a couple of weeks ago.

    It was pride of place in their showroom and the NS had the worst paint job you have ever seen and more than 1 by the looks of it. Nsr quarter was dull and ns door had awful orange peel. 

    If that’s the standard of car they retail no wonder they are cheap. 

  15. Posted

    34 minutes ago, Rory RSC said:

    Seems to work when targeting sub prime with run of the mill stuff. I much prefer a finance sale. We seem to be pretty consistent with finance and usually seem to do about 1/3 of all sales this way but keen to do more. Most of the social media sales result in finance. 

    Wish I could get 1/3 I’d say that’s an excellent ratio considering how cheap money is from the banks atm. 

    I have been trying to push social media with monthly payments instead of an overall price.

    No results yet but i will stick with it, our average retail value is about £10,000 so one would think that is prime for finance. 

  16. Posted · Edited by James01

    I think it’s luck of the draw with judges. I have been to court twice and both times they were very reasonable as they could see we did everything in our power to solve the issue but both times the customers were unreasonable. 

    Equally I know of those who should never of lost a particular case and have.

    I don’t feel you have anything more to lose going to court than settling out of it. If you can prove she drove the car to destruction the judge may kick it out.

     

    • Like 1

  17. Posted · Edited by James01

    Nick I had exactly the same thought with a couple of cars that have been in stock for a while. 

    Reduce the price and make up the margin via finance commission. 

    Problem is as you say you will no doubt end up pissing some people off who have borrowed from the bank or have savings. 

    The only other thing I was thinking was some sort of cash back incentive if purchased on finance. 

  21. Posted · Edited by James01

    Sounds like timing chain to me, bad idle and camshaft position sensor fault stinks of a stretched chain.

    I had to do one recently on the same engine, if I remember rightly it set me back about £1000 using proper Audi bits changing guides etc.

    Sorry didn’t read you have already had the chain done. Did they change all the guides etc aswell? Also have they put a euros cheap chain on it?

  25. Posted

    They want everything from the past 4 years apparently but everything is filed correctly so that’s no issue but all bank statements are online I won’t be printing off 4 years worth! 

    We do everything by the book so should all be smooth sailing hopefully!