Arfur Dealy

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Posts posted by Arfur Dealy

  1. Posted

    On 12/9/2019 at 8:42 AM, FlorenceDude said:

    Glad to be part of this community

    Please introduce yourself..  I saw your other post, in the UK you can't just turn a piece of land into a retail car site without permission. Where in the world are you from and how long have you been a car dealer, and why do you think its relevant to us in the UK ?

  3. Posted

    2 minutes ago, Roweco said:

    Initially I was honestly of the understanding this was a private sale, I’m not a car dealer so I wasn’t expecting to sell it as if I were. On finding it wasn’t that simple I’m honouring his consumer rights. I have no concern with that as it’s an honest mistake and once bought up to speed I am looking st this as if I’m a dealer.

    I accept it is hard for me to prove the issue wasn’t there but I can prove that he’s had work carried out in the meantime which was out of my control.

    There’s loads of info out there re the importance of the correct filter being used on these engines and one of first knock on effects is oil starvation. It appears to be a common error made by a number of garages. ‘Looks the same, same size, similar number but has a one way vale built in.’ Shows oil pressure so doesn’t bring the light on. First sign is noise under the bonnet or something else bringing a light on. Which rings all the right bells here. 

    I would just take the car back to save the haste but it’s whats been damaged along the way. For all I know I’m taking a car back that now needs a new engine because someone else has cocked up. 

    The car came to you through your business as a payment. You then sold it in writing invoicing through your business, it is irrelevant you are a builder.... This is what's goosed you.... If the car wasn't associated to your business and you sold it privately then I'd be telling you to to tell him to jog on, but you've made a fundamental error with using your business invoice to sell it and stating its "sold as seen"..  

    Look at it this way...

    If I took in a load of used cement mixers and building material as part of a deal through my business and then retailed it to a layman through my business "sold as seen" without warranty blah..... Do you think I can legally do that ? 

  4. Posted · Edited by Arfur Dealy

    3 hours ago, Roweco said:

    Unfortunately the diagnosis is correct. I had him take the car to an RAC approved garage and get an independent report. (Somewhere above)

    The big point of contention is the work his garage did in the meantime. Obviously they can’t have had much of a clue as they gave it a full service 30 miles after it being serviced. 

    I’ve asked him for a full breakdown on the details of the parts fitted. If the parts used weren’t approved for the car or he won’t supply me the information I will contest the rejection on the grounds that this issue wasn’t present until 9 days after having the work carried out by his own garage, which I knew nothing of until after it had been completed. 

    I want to fair but equally I don’t want to take on issues someone else has caused. It’s an old high mileage car after all!  

    The thing is within 30 days, its up to you to prove the faults weren't present at the point of sale, the ownership lies on you.... it isn't the other way around... And you can't prove that. When you play at Car Dealer you cannot retail a vehicle to a consumer (a layman) and dissolve their consumer rights. 

    You stated "sold as seen" on an invoice which is breaking the law. Don't dig yourself a very big hole, refund him, get him out of your life and sell it privately with no link to your business. That is "best advise".

  5. Posted

    4 hours ago, Mark101 said:

    I ONLY allow transported. I do not trust drivers not to thrash a car to within an inch of their lives. How do I know?

    I was a valeter at Pendragon Nissan/Isuzu and Subaru when I was 18-20 and admit that none of us respected someone's new car (brand new). Now I have grown up, I hate my former self for treating people's things in a manner that showed no respect.

    This was 1993 and the Subaru Legacy was my favourite car, the DP used to let me take it when I was sent to tax cars/bank runs etc. That same year, the Impreza came out too.

    Off topic: Funny how 200hp was such a benchmark figure back then.

    I get quite a few driven to me from Bristol and all the drivers are grey and in they're 60 & 70's.... But, I also remember when I started as a valeter i often got sent out to collect cars and pick up parts, too this day I don't know how I didn't manage to write one off..... Loved the XR2's XR2i, my boss had an original M635 CSI which I drove a few times.....

  7. Posted

    7 minutes ago, trade vet said:

    I don’t think that Roweco building company has any duty of care to refund .The sale was not carried out during the usual course of the business.Even though the car was sold off very cheaply,Roweco despite having little knowledge and no expertise in car sales showed great care by having it serviced to make sure it was legal and fit for the road.The buyer entered into a contract to buy it ‘ as seen,without warranty ‘ having understood the circumstances of the sale and because of this had it re-serviced without reference to the seller.

    At least Roweco now understands what can happen in our business !

    TV, did you miss....

    The invoice for the car stated ‘sold as seen without guarantee or warranty’, you cannot write that on a business invoice. 
     

    You cannot dissolve a consumers rights. 

  8. Posted · Edited by Arfur Dealy

    19 minutes ago, Roweco said:

    My biggest question is is the timing chain a wear and tear item? Would he actually be able to reject the car on these grounds? 

    When you purchase a used item from a business, you expect it to be fit for purpose and described honestly. Some Timing Chain's wear badly BMW's for example, there may not be a scheduled change like a belt, but wear is wear.... There's isn't a definitive answer, you could have a slight rattle on start up and it'll still last a lifetime, it could equally break and destroy the engine.... A rattling chain isn't a "fault" its a car showing some wear, that's how I see it.... Used vehicles are sold with used parts, used tyres, etc....... Just get him out of your life and stick to the building trade :) 

  10. Posted

    17 minutes ago, Dealer1 said:

    As a business if you are selling anything it is covered  under the  CRA-2015

    This 100%.

    OP, (welcome to the motor trade) :) You sold an item acquired through your business and then sold it to a member of the public with an invoice is from your business, therefore you cannot dissolve his consumers rights. 

    Buy it back, get him out of your life and then sell it privately. 

  11. Posted

    6 minutes ago, J.T said:

    I think the damage to the sill is what the customer is complaining about now, but when asked what the original damage was the OP replied "It looked like light damage, only a ding on the passenger quarter to categorise it as a cat S". 

    As with a lot of these posts Arfur I think we only have a fraction of the story, in the OP he mentions the customer wants to reject because of a dent in the sill but later on he mentions that the car crabs so the customer must also have mentioned this at some point. So there is probably a lot more to this story that we don't yet know.

    We don't know what was said in the inspection report or what kind of inspection it was, but what would a main dealer say? I'm not sure they would comment much further than saying the car has sustained accident damage and been repaired which the customer already knew, anything more than that could land them in a legal quagmire. The inspection might not have been much more than a mechanical inspection, which wouldn't have shown much up if anything on a 2,000 mile car.

     

    Fraction of the story is true.... 

  12. Posted

    3 minutes ago, J.T said:

    I'm still trying to get my head around them writing off a £55k car for having a ding on the passenger quarter, and then also classing it as a category S meaning structural damage. Maybe his definition of a ding is different to mine?

    The OP post said the sill, not sure if its linked to the chassis ? It's irrelevant anyway, because the buyer paid for it to be inspected and purchased on the basis of that professional inspection. 

    • Like 1

  15. Posted · Edited by Arfur Dealy

    Rudeness bugs me, along with bad manners and discourtesy which are at the top of my list of pet hates. It takes nothing to be polite and show respect. OP joins our forum and without even a simple polite intro just sates ...."Just some advice" and the expects ......

    It's as rude as the solitary email saying "last price" "give you £.." "would you take".... blah.....

  16. Posted

    1 hour ago, Rob Brewer said:

    Just some advice. My X1, 2014 place, full BMW service history as gone in for repairs, due to a loud rattling sound. I’ve just been informed that it is a timing chain issue and I’ve been quoted from 1.6k  upto 10k to repair. It’s just been serviced with no indication of this issue. Where do I stand on this , any suggestions?

    Just some advice back..... Your BMW is way past the manufacturers warranty. Take ownership for the repair, don't bleat, just take it to your local BMW Specialist and pay the bill for a new chain. Don't look for excuses to not take ownership.

  18. Posted

    About our price indicator

    We've compared the seller's asking price to our Auto Trader Valuation and rated this car a High price compared to similar cars on the market.

    Our price labels are intended to help you understand if the car has been priced fairly so you can make an informed decision.

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    We recommend you check the description or ask the seller for more info.

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  20. Posted

    17 minutes ago, DJC CARS said:

    Morning all, anyone else experiencing issues with their AT Double stock offer?

    It was meant to be live yesterday, been checking throughout the day and evening but nothing?

    Logged on this morning and still nothing? We did phone them yesterday and they said it was staggered throughout the day but that was yesterday? Anyone else experiencing issues?

    I received an email yesterday saying my double stock offer had been activated. 

    19 minutes ago, DJC CARS said:

    Morning all, anyone else experiencing issues with their AT Double stock offer?

    It was meant to be live yesterday, been checking throughout the day and evening but nothing?

    Logged on this morning and still nothing? We did phone them yesterday and they said it was staggered throughout the day but that was yesterday? Anyone else experiencing issues?

    I received an email yesterday saying my double stock offer had been activated. 

  21. Posted

    19 minutes ago, Mark101 said:

    I missed a call from Gumtree caller according to my email from the call whisper. No message and I couldn’t bring myself to call them back.

    Answered one (I can only presume Gumtree) call today. “It’s about your £500 Transit Connect init, can you do betta?”

    You know the engine is broken don’t you? “No.” 
    It says spares or repairs in the first line of the add and twice more in the description and again in the attention grabber stating engine issue presume needs full replacement.

    ”Oh ok but can you do a better price?”

    Wow!

    Now this van is far too good to scrap (those who know my website, please look) because the seats and interior carpeting would make a superb donor engine recipient. Just needs that one person but I can’t be doing with the amount of enquiries from the illiterates.

    AT bargain slot showing something like 38000% above the other adverts but not one can read.

     

     

    I know I know..... Why pay for pondlife when FB is free, and to be fair to FB, the real enquirers who can actually write their own sentences tend to be easy to deal with... That's my thoughts

  23. Posted

    6 hours ago, Mark101 said:

    I have just signed up to Ebay for 3 months. Given my AT bill is close to £1500, what's another £299? Might sell the odd couple a month, so will see. Total risk a grand, so far so shite.

    Thing is, I'm seriously contemplating not renewing.... Who seriously now only looks on eBay to buy a car, without even looking on AT ? Attracting Gumtree's pondlife isn't appealing to me (I want customers who can read) and follow simple instructions....... I'm gonna wait until renewal and see what happens, now if they chucked in Motors I could be tempted, but only if its dead cheap..... 

  24. Posted

    1 hour ago, tradex said:

    And "wats ya best price" messages on cars with 'deposit taken' in the title, the remarks and listing bumpf:rolleyes:.....been playing fleabay ping pong for two days now and the guy still hasn't read the advert yet, still we have gone from 25 'undred to 27 on a 35 car:D

    I'm not even getting any offers, thus my post "where's all the lasta price" brigade gone....... It's oh so quiet, sssshhhhhh shhhhhhh