Ffs it’s like mumsnet on here, accidents happen life goes on, why does it all have to be about getting betterment ie reject the car etc, do we know if it’s just a battered bumper or is it major stuffed, that is something for the insurance companies to decide not a mate down the pub getting a privates version of events, cars get stuffed everyday and if everyone wanted a new car every time someone hit them can you imagine price of insurance, tell your mate to leave it to the professionals, if the insurance assessor thinks it’s beyond economical repair then he will get paid out, in the mean time he has a loan car.