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May sound harsh but a BMW X5 40d must be £25k worth of car. Would anyone on here be happy if their £25k investment was leaking oil after a couple of months?? My advise would be get it sorted and send the customer away happy. I'm guessing maybe it's an 10 hour job, if you have a workshop it's a few days work if not I'm guess you will be paying a trade rate. No one likes a £600 bill on a car that is sold but if it gets to court expect a far larger bill then that. Keep the customer onside and he may chip in a bit. We all sell cars in the attempt to make money but we do have a legal obligation to our customers too, it's what sets us aside from the cowboys who give the trade a bad name.

I have indeed. Best thing I have ever done.

Every time I sell a car the next customer on the pitch or on the phone is interested in that model unless we we have an identical car in stock then they are just not interested usually haha.

March was a record breaker, April is going that way too. Long may it continue.