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I work in a small town with 5 car dealers, bit over kill for the size of the town and customers who come from far away always comment on how many there are and how do we all survive but from day one we've all worked together rather that going head to head with each other so all have a slightly differing stock profile, we all have a good chin wag when we see each other and will quite happily underwrite each others part exchanges or point customers in the right direction if they arrive at the wrong dealer which is quite different from the impression most folk have of the motor trade. I travel the country buying stock and I find most in the trade are polite, pleasant folk who enjoy there job and are not the type I started with in the motortrade 20+ years ago where sales staff would do anything to get the sale, maybe the modern world of the internet and sales of goods act changes have helped focus the mind a little from profit to customer care a little more? If I do come across an unfriendly type its normally some fake Rolex wearing sales manager at a main dealer, I came across the type a few weeks ago when collecting a car from dealer auction, kept us hanging around for 10 minutes while just chatting and laughing in an office with the other staff, came out and shouted around for somebody to help him (he only had to open the key cupboard, took the p155 out of the young service receptionist then made a big deal of telling us how busy they are and how much money they're making.