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A very interesting topic. I am more than happy to offer a test drive to anybody who appears to be a genuine buyer but what about the others, the ones that you have qualified and realised they are not ready to buy but simply doing the rounds and have half a dozen more to look at before they make a decision. What about the guy that rolls up at 4PM on a Saturday afternoon, it's nearly dark, pouring with rain and the car he wants to drive has just come out of the valeting bay and is gleaming!. It's also blocked in by half a dozen other cars and he has already told you he is not ready to buy and is going to look at more in the morning! Does this chap get a test drive? It's quite a fine line you have to tread, you don't want to give them the hump by refusing but you also don't want to have your time wasted. We have a huge car supermarket place just up the road from us that specialise in BMWs and they insist on a deposit before giving a test drive which sounds crazy to me but they are a very successful operation so who is right ? I will say that I have spoken to countless punters who have been in there and left very unhappy at their policy ( and the hard sell tactics) and swear never to go near the place again. It would be interesting to see how others approach this.