Grantlfc81 88 Posted February 25, 2020 (edited) - Edited February 28, 2020 by Grantlfc81 Share this post Link to post Share on other sites
DavidP_TT 2 Posted February 26, 2020 If it's still under warranty, you should fix it. Unless you have actual proof that you didn't sell a faulty product, there's not much you can do, as I know of. It's best to fix it and maintain a good reputation rather than have the client trash talk you to others. Share this post Link to post Share on other sites
Stalker 180 Posted February 28, 2020 On 2/25/2020 at 5:36 PM, Grantlfc81 said: Hi guys, I have had a customers timing chain snap after 5 months of purchase on a c class Mercedes 60 plate. Car has covered 86,600 miles on hand over. customer did not want to upgrade to 6 months warranty and now after 5 months is demanding I fix it free of charge. the car clearly didn’t have any Timing chain faults at time of purchase. what are my rights as a dealer. Thanks. grant, did you forget about this post? this is public too. Share this post Link to post Share on other sites