BCA Commission bids free or not?

[TangoVictor32 90]

As far as am aware commission bids are free for gold and above accounts.

BCA tried telling me commision and proxy bids both attract the online fee.

I googled this and it took me to their page and gold and above have free commissions.

I was on the phone and told the advisor to google it. She did and said oh we wasnt aware of it and it appears senior managment /head office updated the site and didnt tell us.

I know over the last couple of years I have been charged like this.

Do any of you guys know where you stood with this?

[TangoVictor32 90]

5 hours ago, tradex said:

There is an online purchase fee (as you know) , I've never been charged for a commission bid as I've never trusted them not to run it.

Colleges I know with balls of kryptonite who have laid commission bids have not been charged, maybe a case of regular buyers? 

No they did confirm account holders gold and above do get them free.

As you said you cannot trust them. I watched my commison bid and a hall bidder started and the next bid just jumled to my commison bid even though i was told they will build up to it rather than jump to it if that makes sense?

You live and learn