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We recently sold a 10 year old £1600 VW Polo to a buyer. Since buying, a couple things have happened.... 1: They complained about exhaust being loud - dont know if anyone knows these cars but people change the first section with an aftermarket one (not performance) which deletes 1 silencer. this makes it louder. This was done before it came into our ownership and there is nothing wrong with the exhaust. 2: Battery drained (as far as i understand this is a consumable so we as a business are not liable - correct me if i am wrong) 3: They replaced the battery to find out the alternator has broken. We have now arranged for a mobile mechanic to come to them and replace this. 4: Buyer has found that there has been a small knock on the car sometime in its life. This has damaged one of the headlight mounts and the radiator mount. We were not aware of this and we did not at any point say to the customer categorically that the car has not been in an accident. We had no way of knowing this and to avoid problems like this we always sell cars with 12 months MOT. From what I understand the MOT means that the car is roadworthy and fit for purpose. Can they hold us liable for previous damage which we were not aware of and didnt come up in our inspections? Due to age and value of vehicle it was sold as seen without any warranty, the buyer viewed it twice - once when deciding to purchase and leave deposit the second when collecting. From what i understand we need to replace the alternator but they cannot hold us liable for any bodge repairs from knocks. Any help is very much appreciated
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Interesting and wanting to see what everyone thinks ! David @The_Marques_Man And Duncan @CarDealerDunc recently posted they inquired by email about possibly buying a car - / requesting info - But neither received a reply back from the dealers ! Could it be 1- The dealer didn't get the enquiry 2- why ? if they didnt 3- if they did why not respond? any thoughts - and how much value due to put on an email lead as opposed to a telephone lead?