KARLOS1982
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Everything posted by KARLOS1982
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High oil usage - Audi 1.8 tfsi petrol
KARLOS1982 replied to Grantlfc81's topic in General Dealer Chat
1.8 tfsi is on my blacklist... there is a lot of things going wrong with them....cars with these engines weren't doing so many miles... 08 plates with these engine are getting to 100k marks now when they start cause trouble..big way.. -
New trader - best warranty and physical card payment provider?
KARLOS1982 replied to MrV's topic in General Dealer Chat
Hi bud if you are looking for card payment card check paypal card readers - easy to operate, not minimum monthly amount, a bit expensive but money shows straight away on your paypal account balance. Its always full asking price if its a card payment to cover costs. Warranties.. its worth reading Consumer right act 2015.. because regardless what you write on invoice you simply have to cover your cars with 3 months warranty. I do my own warranties and it seems to be paying back in long term only few comebacks but its all down to preparation, knowing the stuff and luck.. saying that I paid recently 400£ to cover engine repair on £1500 car I sold few months back.... (guy was real pain and I didn't fancy my changes at the court) these things will happened from time to time just have something on the side to cover it... -
thank you very much for all the responses, just wanted to give you a update, sent him a letter offering him have the car inspected and repair in my local garage, who does all my guarantee work.....hasn` done that but he had finally diagnosed the fault by different garage and its a worn camshaft lobes.......ok you may think thats bad, but we are talking about 15 years old car with 118000 miles at the point of sale....so in my opinion wear and tear....anyway.I was thinking about going down the road and giving him the refund and move on..... but than i noticed that on the report from the garage.. mileage recorded is nearly 123 000 miles, guy done nearly 5 k in the last 2 months and judging from the fact, that car is showing taxed and fault was diagnosed in the garage 60 miles away from the his home, in my own opinion car is safe to drive from A to B and fit purpose considering the age, mileage and price paid.....so I have decided to play hard ball, if the guy would have sorn the car and kept it on his driveway that would be a different kind of fish.... after reading some horrible stories about small court cases......I am about to offer him refund, deducting the usage (cant see him accepting it though) and let see if he wants to take it all the way down to court, let be it....I am sure I will stand a chance considering 15 years old its proving fully roadworthy and fault is down to engine wear..... what do you think guys?
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Thanks for your responses. question is he is he entitled for full refund when he made me aware about the fault within 30 days or can I charge him percentage for using the car because he decided to reject the car after 30 days? Many thanks
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Hi guys, thank your replys, I know what you saying regarding the reply after 1. letter, but this is what the guy wrote in first letter. " I am going to have fuel filter changed and I will check the connections on the injector rail to see if these are corroded however, I am registering my issue with the car before exercising my right to have the vehicle repaired by you under the Consumer Rights Act 2015. If I cannot find the fault then I shall take it to a garage and pay for a full diagnosis. Once I know the problem then I will inform you of this" So after reading this in his first letter I think I was right to just sit down and wait, hoping fuel filter cures the problem, because he hasn`t ask me to take any action......well that`s the way I understood it.
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Hi he hasn`t provide me with the diagnostic ( I dont think he has done any), its a 2.0 VTEC which In my own opinion its one of the most reliable engines out there... I reckon if spark plugs didn`t fix it....possible coil pack or cat convertor.... first time I having issue with petrol Honda....
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Hello There, I would appreciate if you could advise me regarding the 30 days reject period.... Long story short, i have sold 03 CRV 2.0 vtec auto and shortly after the sale I have received letter from buyer stating that vehicle is misfiring and he he is about to change spark plugs and few bits to try to fix it himself. He hasn`t asked for refund or repair, only registered fault with me and advise me that he is going to have fault diagnosed if he can`t fix it and we will advise me about it...... I haven`t replied to his letter, since he hasn`t ask me to taky any action and waited. 5 weeks later 2. letter comes through, where he is demanding full refund and threading me with small court thing unless I respond within 2 weeks.... I am not trying to get away from it, just want to know where i stand regarding the refund policy since he is asking for refund after 6 weeks from original purchase date, regardless the fact he made me aware of the fault earlier...... Am I right to refused the full refund, since he asked for it after 30 days from day of purchase and shall I try to repair car first? if so can i ask him to come down to my local garage (bloke lives 200 miles away) or do i need to sort it repair somewhere close to him? Worth saying I do my own warranties and until now it all worked fine. Usually I would issue refund straight away but the guy is a real pain and i took his old car as a px which turned up to be real lemon and made a loss against px price.... Thank you in advance for your advice. Many thanks Karlos
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Fiat Punto Intermittent Steering Wheel Light
KARLOS1982 replied to Dealer's topic in General Dealer Chat
Hello everyone...Does it feel like it needs a tracking done (is it pulling left or right)? HAD THIS ISSUE WITH FIAT 500 2009...driving a longer period in the straight lane triggered the power steering warning lamp and no power steering unless I switched the engine.....tracking sort it out