GreenGiant

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Posts posted by GreenGiant

  2. Posted

    14 hours ago, Arfur Dealy said:

    Without completing a new Mot and a signed PDI stating clearly the car must be returned for a “statutory” repair or rejection, you have left yourself completely vulnerable. He doesn’t even need to return it to you. You have no proof the fault wasn’t there at all the point of sale and you have no defence. 

    Since the CRA 2015 it is absolutely essential to cover yourself with a new MOT and get a signed PDI with the correct terms. 

    It might well be buyer remorse or age related wear n tear, but without you completing the correct pre-sales checks you don’t have a leg to stand on. 

    Like +1

     

    Seriously, are we nearly 3 years on from this legislation being introduced and still stumbling across 'dealers' who are clueless as to their responsibilities in law? As Judge Dealy says, with the evidence you have presented, you have no defence. It sounds like you've sold a car without any kind of prep or thought as to required paperwork, taken the money happily and now seemingly want to swerve around your legal obligations because it might have a fault.

    Sorry if I've misread it, but, speaking on behalf of those who spend time, money and effort doing it right, don't be upset if you get little sympathy on here.

  3. Posted

    5 hours ago, s and b said:

    not going there im afraid 

    ive reached an age where i realise i cant change the world so ive given the baton away

    Although you can't fix everything - it doesn't mean you shouldn't fix anything...

    Just saying.

  5. Posted

    2 calls on Saturday afternoon:

    1. "You've got a black Peugeot on your forecourt - is it for sale & can you Email me some pictures" Me: "It is and I could, but it's not been cleaned and prepped yet" "Never mind, send me some pictures if you can, as I really need a car and I think it is just what I'm looking for" Me; "Will do"  So dropped everything and took some pics in the pi$$ing rain and sent them to him. Email arrived at 19.30hrs: "Thanks for those.... I'm away all next week so I'll ring you when I get back. Nice.                                                               
    2. Phone rings while I'm with some punters: "I'm ringing about the Merc you've got advertised" Me: "Excellent. How can I help?" Him: "What can you tell me about it?" Me: "Have you read the advert, looked at the pictures and watched the video?" Him: "Yes". Me: "Can't really add much, but I've got some customers sat in front of me, so I'll ring you back in a few minutes and we can chat about it". Him: "You shouldn't have answered the phone if you couldn't talk to me" Me: "Eh? You would have preferred it if I ignored your call?" Him: "Yeah. I want to talk about it now." Me: "You've lost me" Him: "and you've lost a sale - you shouldn't have answered". Me: "I'm inclined to agree with you now....bye"
    • Like 1

  6. Posted

    1 hour ago, met said:

    I'm still trying to calculate the 'rough split' between my new and used sales?

    In the words of the greatest rock song every written, "the legend of the rent was way hardcore!":D

    :D

     

    You're not hardcore unless you live hardcore

     

    • Like 1

  7. Posted

    1 hour ago, Earunder said:

    Chancer.  From what you have said, don't be concerned he has no right for refusal in this circumstance.  It's upto you how you deal with it, but I feel he's going to be awkward... Demanding a refund after 10 months... Seriously, how did you keep a straight face?

    He's trying his luck.  If you're not legally clued up you should sign up with Lawgistics as I've heard glowing report about them.  Posting this on an open forum asking for advice is NOT the greatest of ideas.  This time I'd advise you to get in contact with either the FSB (Federation of Small Businesses) or Lawgistics.  Over the next few months, treat this as you're first legal stand point and start reading up on the CRA, DSR and Sales of Good Acts.  They are you're friend and bible and you should know this stuff.

    +1

    Really guys, its the CRA2015 - I find it amazing that we're still asking questions about this. There is no excuse for not knowing how it works by now.

     

    First 30 days - customer has to prove the fault existed at time of delivery AND to be entitled to the Consumer Rights Act remedies, the fault must render the vehicle not of satisfactory quality, not fit for purpose or not as described.

    Day 31 - 6 months - you have to prove the fault didn't exist.

    Moral of the story: Get your paperwork right or face the consequences.

  9. Posted

    Tbh, I don't 'know', but it has always worked with random digits for me. Maybe DVLA have tightened it up a bit now. Either way, your method of trial and error will work just fine. At least they haven't introduced a 3 strikes and you're out system.

  10. Posted

    Don't even have to do that - the first digit is random, so just pick any one; it will work.

    The lesson here I guess is don't give any V5 details to anyone unless they've already handed over the cash. Preferably when sitting in front of you.

  16. Posted

    3 hours ago, ASP said:

    I’m still confused as to why Moto Novo have passed their cash flow issues onto me, the little man, but there you have it!

    Because they can and there's no-one fighting your corner to prevent them from using bully-boy tactics.... yet.

    It's good that it is being sorted, but it does highlight something that MotoNovo, with their claims of working on behalf of the dealer with findandfundmycar, ought to look at if they want to be believed and trusted at their word.

     

  18. Posted

    Bit harsh guys... he was only asking nicely. You don't have to join in.

    I do find it a bit amusing that the survey is anonymous but the prize winner's name is then publicised.

    Anyway, Glass are a bit irrelevant these days anyway. Have been for a few years since all their credibility flew out of the window with the 10 year 'deal' with AutoTrader. That and the money-grabbing venture capitalists riding roughshod over their customers and staff. Still leaves a bitter taste in some mouths.

    So, I'm out.

  21. Posted

    "Kobe Steel said on Sunday that employees had altered inspection certificates on aluminum and copper products to make it look as if they met manufacturing specifications required by customers, when in fact they did not."

     

    Not a lot of copper cars out there and no mention of iron-based products being faulty... yet..., so little problem with corrosion I would think.

    Although, I suspect this story still has a few laps to run.

  23. Posted

    Excellent! But then they all say that too...

    Being in Kent, you are unfortunately going to be the victim of geography for all deliveries, unless you buy at Paddock Wood. Auction companies have their own delivery service usually; details on their websites, or a call to their transport office will get you a price. 

    It also depends on how many you want moving and whether they have to be transported or can be driven.

    A lot of dealerships use Movex for nationwide stock shifting. Prices will vary as each job goes out to tender and quality can vary, but I've had no problems with them.

    This has come up before and there are many local specialists, so a search through the forum should give you some other names.

  24. Posted

    ...are you going to get upset if we tell you?

    'Cos it would make a pleasant change if you didn't, as the normal course of events on here is:

    Newbie: "Hi everyone, I'm a friendly fellow that is just starting out and want to do the job right. Can you give me free advice on how to make millions in a fortnight selling cars please?"

    Us: "It's not that easy"

    Newbie: "F%#k you!"

    ...and it's getting more than a little tiresome.