I've told him I will recover the car to look into fitting cruise control and fix the door handle - when I get it back I am reversing the deal and refunding the girl all the money less the cost of recovery and the cost to fix the door handle - I havent sent the V5 off yet. After I get the spare key back and anything else then I will make the refund. I don't want or need customers like this.
He has said If I wont refund £500 and pay for him to get the handle she broke locally then he wants a full refund with me covering the recovery cost.
