TM1989

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Posts posted by TM1989

  2. Posted

    I don’t think it’s the salespersons fault. Unfortunately some people are just idiots and I’ve had my share over the last few years years too. They annoy the living day lights out of me. The good ones make make it worth it though!! 

  4. Posted

    Hi guys hope you’ve all had a good Christmas and all the best for the new year. 
     

    regarding the above topic I did pick the car up and refunded the silly customer all his money. 
     

    I was sick to death of him and his mrs sending emails and messages everyday threatening about court!! 
     

    However when the car was picked up I noticed his fat mrs had added 3500 miles on the clock and had in fact been driving it even when they were complaining to me telling the car wasn’t fit for purpose and that I had put their kids in danger!! 
     

    I am now wanting to these idiots to court as I am going to be out of pocket by £1000 at least. 
     

    I have proof of all the messages and when they started complaint to me about this car originally so she should’ve never have added 3500 miles on the clock. 
     

    what do you guys think? I know I probably sound petty but everyone’s struggling these days and I can’t stand people who have the nerve and the cheek to treat people who are trying to earn a simple living this!!! 
     

     

  6. Posted

    Mate I know but I can’t risk him taking us to trading standards. I swear we haven’t done anything wrong at all and can prove this but they’ll definitely find something on a 13 year old car. I hate people who take advantage of people who genuinely trying to earn a living and not cheating the system!! 

  8. Posted

    Hi both 

    thank you for replying and apologies about the late reply. I very much doubt I am getting the true story as well. 
     

    I did speak to Kwik fit today who checked over the car and they said the rear callipers,discs,pads and an actuator sensor need changing on the car but the warranty will not cover this. 
     

    The car was sold in July but was mot’d in April on around 76,000 miles and when it was sold it was around the same miles too. 
     

    It’s the customers partner and they’re both horrible. 
     

    honestly I absolutely had customers like these two idiots.

    when they bought the car they did say they were going to drive it back and forth to Cardiff. 
     

    I have asked him over and over again for the mileage details and the details surrounding the car being ‘unroadworthy’ and he is not having and just wants a full refund and expects us to pick the car up too. 
     

    I can’t believe tarders don’t have a leg to stand on when coming across these idiot customers. 
     

    the guy has basically had the car for 2 /12 - 3 months and now just wants a refund. 
     

    his mrs the idiot also said we advertised the car with Bluetooth but never did and we proved this to her. 

    I swear I’m well angry and would loose my temper if he was anywhere near me!! 
     

     

  10. Posted · Edited by TM1989

    We sold a customer a car back in July this year. The car is 13 years old and we sold it with a 12 months mot. 
     

    we changed the coil springs and a suspension part on the car when selling it and the car passed its MOT as well. 
     

    The mechanic said that the breaks were fine and that they could be changed on the next mot which is due in April 2024. 
     

    the customer started complaining because the engine light that came on in September and after he got a proper diagnosis done on the car the turbo sensor needs changing on the car. 
     

    we have given him a 6 months warranty which will cover the sensor but he is being a complete and utter idiot. 
     

    He’s also been told that the break discs and pads need changing and somehow the car is not in a roadworthy condition anymore but won’t send us the proof stating this. 
     

    He wants us to pay for the dics and pads on the car which is barbaric. 
     

    He is threatening us with trading standards and wants a full refund because of the above. 
     

    what can we do? Do we have a leg to stand on? The mot was done properly and we never cut corners. 
     

    he’s saying he will only send the report to us via trading standards and that he has had the car checked over by a green flag engineer too. 
     

    any advice will be much appreciated. 
     

     

  11. Posted · Edited by TM1989

    Hi all 

    What on earth is going on? Bought like 7 cars in the last couple of weeks and they’re all knackered from diff replacements, transfer box replacements, new head gaskets, gear boxes, timing chains and much more!! 
     

    Don’t even know where to go to for stock anymore. Is this what it’s going to be like for every now?

    How are you guys finding your stock? 

  13. Posted

    Hi hope you’re all doing well. Can anyone recommend a decent diagnostic tool for German cars. I had an issue with an car once as adblue fault made car completely stop. The mechanic used a tool which gave me an extra few miles on the car to get me home and then car went dead again. Anyone know what tool this was? and what is a decent diagnostic tool to get for German cars? Thanks in advance!! 

  15. Posted · Edited by TM1989

    I basically wasn’t able to pay for the vehicle due to two deaths in the family so therefore business was closed and didn’t shift any stock. There’s 3 other vehicles which they’ve taken back from me will be charging me £800 each on them too. The stress this has caused me is unbearable. Anyone got any advice? 

  16. Posted

    Unfortunately you won’t be able to tax the car unless it’s in trade. It’s a nightmare mate. Dvla take the Michael with the log books if your car isn’t in trade. If you ring them they’ll just say you should’ve not bought a car without the v5. That’s what they said to me anyway. I had to wait 4-5 weeks for the log book to come through and then sell the car. 

  24. Posted

    How’s everyone doing? Business has gone quite for us up north. We’re not getting no where near as many leads as we were getting back in February never mind last year. How’s it going for you guys? Selling stock? Getting more stock? 

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